Add Effective Services

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When to use Add Effective Services

Subscription Services that should be immediately activated are added as 'Effective'. If their activation is scheduled for a later stage then Subscription Services should be added as 'Draft'. Refer to /wiki/spaces/WIP/pages/10008643 for information on adding Effective Services.

The action can also be used for adding Installed Items.

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action.  Check the Validations & Restrictions Table for a list of available Actions, including each Action's related validations, restrictions and a description of its system process.
View 'Using Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action. 

ADD DRAFT SERVICES

Subscription Action Information

Action can be scheduledPreview Rate AvailableBehaviour CodeBusiness Classification Code
(tick)(tick)ADDSERVICEADDSERVICE

 

Restrictions & Validations

ActionValidationsRestrictionsAdditional informationSystem Processing
Add Effective Service
  • If any of the following Actions are scheduled, a new Subscription Service cannot be added before the scheduled date:
    • Activate
    • Deactivate
    • Short term deactivation
    • Terminate
    • Rest
  • Subscription Type Rules are observed.
  • 'Active' Subscription Definitions Rules are observed.
  • 'Active' Billing Term Definition Rules are not observed.
    • The conditions to set a Subscription as 'Effective', specified on the 'Active' Billing Term Definitions, should be met.
  • Only Services, Provisioning Distributors and Physical Goods allowed by the Subscription Type and Prepaid or Normal Billing Term Scheme, are available for selection.
  • Services and Physical Goods are further filtered by the selected Provisioning Distributor.
  • Installed Items are available to be used as defined in the Inventory Management Definition.
  • The Action is available only if the Subscription is in an 'Effective' Life Cycle State.
  • Also, check Restriction & Validations in Add Installed Item.
  • For prepaid subscriptions, the related wallet must have enough funds to activate all services. If at least one service cannot be activated then the action is rejected. If the action is successfully submitted the wallet is debited for all the services.

  • Performed Date: The Performed Date can be set in the past and the billing of the Service(s) will start on that date. Even though the date can be set in the past, it must be after the Service was added on the Subscription as 'Draft'.
  • Specified Subscription Services are added.
  • Related Provisioning Distributors, if not already present, are added
  • The specified Subscription Services are distributed to their related Provisioning Distributors
  • The Service is started by setting the Subscription Life Cycle State to 'Effective'
  • Bill Effective Date and Billable Start Period are set according to the business rules.
  • If Installed Items are specified, then: 
    • Specified Installed Items are added
    • Related Provisioning Distributors,are added if not present already
    • The specified Installed Items are distributed to their related Provisioning Distributors
    • Installed Item is removed from warehouse using a Stock Out Warehouse Transaction
    • Installed Item History is updated.