Remove Installed Item

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When to use Remove Installed Item

Use Remove Installed Item to remove an Installed Item from a Subscription in case the Subscription is cancelled or regretted, or the item is no longer necessary. Removing the Installed Item will either place it back in the business Warehouse, if it was rented, or will remove it from the Subscription and leave it on the Subscriber's Accounts Receivable if it was sold. 

If the Subscription is still in a 'Draft' Life Cycle State, the System will execute the Undo Add Installed Item Subscription Action.  If the Subscription is in any Life Cycle State other than 'Draft', then the System will execute the Remove Installed Item Subscription Action.

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action.  Check the Validations & Restrictions Table for a list of available Actions, including each Action's related validations, restrictions and a description of its system process.
View 'Using Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.

 REMOVE INSTALLED ITEM

Subscription Action Information

Action can be scheduledPreview Rate AvailableBehaviour CodeBusiness Classification Code
(error)(error)REMOVEINSTALLEDITEM

REMOVEINSTALLEDITEM

UNDOADDINSTITEM (if the Subscription is in a 'Draft' Life Cycle State)

Restrictions & Validations

ActionValidationsRestrictionsSystem Processing
Remove Installed Item
  • The Subscription is owned by an 'Active' Accounts Receivable.
  • A valid Warehouse to store the removed item exists, as defined in the 'Active' Inventory Management Definition.
  • If the Subscription is 'Effective' then:
    • Active Subscription Definition Rules are observed:
      • Subscription restrictions Rules are observed.
      • Subscription Service restrictions and dependencies are observed.
      • Restrictions and dependencies of each Subscription Service Distributor are observed.
      • Subscription Installed Item restrictions and dependencies are observed.
      • Restrictions and dependencies of each Subscription Installed Item Distributor are observed.

The Action is available only if the Subscription is in one of the following Life Cycle States:

    • Draft
    • Effective
    • Not Effective
    • In Resting
    • Short Term Effective
    • Short Term Not Effective

 

 

  • The Installed Items, distributions and related Provisioning Distributors are removed.
  • If the Installed Item was rented then it's added back to a Warehouse as specified in the 'Active' Inventory Management Definition using a Stock In Warehouse Transaction.
  • The Installed Items History is updated