• Multiple Wallet Definitions can exist in the system, but each one should have a unique Name and Alternative Code
• Only one 'Active' Wallet Definition can exist at any given time.

• If no 'Active' Wallet Definition exists, then a Wallet cannot be created.

• Mandatory Fields must be defined.
• Name and Alternative Code must be unique.

• Not Applicable

• Mandatory Fields must be defined.
• Name and Alternative Code must be unique.

• Not Applicable

• Not Applicable

• Cannot be deleted if it is the 'Active' Definition.

Wallets are created automatically when:

• A new Accounts Receivable is created.
• An Accounts Receivable is used on a Prepaid Subscription.
• An Accounts Receivable is used in Reward Participants.

Wallets can also be created manually when:

AVAILABLE FROM CRM.COM R10.0.0 - As of Release 10, the system will automatically create a Wallet when (This cannot be disabled):

• An Accounts Receivable is used on a Prepaid Subscription.
• An Accounts Receivable is used in Reward Participants.
  
  

Wallets are cancelled automatically when:

• An Accounts Receivable is Terminated.
• The relation of Wallets with (last prepaid) Subscription and/or (last) Rewards Participant is Terminated.

Wallets can also be cancelled manually:

AVAILABLE FROM CRM.COM R10.0.0 - As of Release 10 the System will automatically cancel a Wallet when an Accounts Receivable is Terminated (This cannot be disabled).

Wallets are debited automatically: 

• During Prepaid Billing Runs.
• On Spend Reward Transactions.
• On Award Expiration Transactions: - APPLICABLE UP TO CRM.COM R9.0.0
  
  

The Wallet Debit Transaction Type is used for the above Transactions. Only Debit Types are applicable.

Wallets can also be debited manually.

AVAILABLE FROM CRM.COM R10.0.0 - As of Release 10 the System will automatically debit a Wallet in the following cases (This cannot be disabled): 

• During a Prepaid Billing Run.
• On Spend Reward Transactions.
• On Wallet Balance Expiration Run.
  
  

The Wallet Debit Transaction Type is the default debit type for the above transactions but it can be modified.

Wallets are credited automatically when:

• Payments are posted (applicable for all Payment Types or specific Types).
• On Credit Note posting (applicable for all Credit Note Type or specific Types).
• During a Prepaid Billing Run.
  If enabled, then Wallets will be credited if a Subscription Service was credited. 
• On Award Reward Transactions.

The Wallet Credit Transaction Type is the used for the above transactions.  Only Credit Types are applicable.

Wallets can also be credited manually.

AVAILABLE FROM CRM.COM R10.0.0 As of Release 10 the System will automatically credit a Wallet in the following cases (This cannot be disabled):

• On Prepaid Billing Run.
• On Award Reward Transaction.
• On Payments Posting.
  • Payment Types causing Wallets Crediting are:
    
    • All Payment Types (default option) OR Specific Payment Types.
    • If the Specific Payment Types is selected then one or multiple Payment Types can be defined to trigger a Wallet Credit Transaction.
• On Credit Note Posting.
  • Credit Note Types causing Wallets Crediting are either:
    
    • All Credit Note Types (default option) OR Specific Credit Note Types.
    • If the Specific Credit Note Types is selected then one or multiple Credit Note Types can be defined to trigger a Wallet Credit Transaction.
      
      

The Wallet Credit Transaction Type is the default credit type for the above transactions but it can be modified.

Wallets are reimbursed automatically when:

• A Wallet is Cancelled
• A Prepaid Subscription Accounts Receivable is modified

A Wallet Reimburse Transaction Type is used for the above transactions. Only Reimburse Types are applicable.

Wallets can also be reimbursed manually.

Wallet Transactions are voided when:

• A Payment is cancelled (applicable for all Payment Cancellation Types or Specific Types)
• A Reward Award Transaction is cancelled
• A Spend Award Transaction is cancelled
• An Award Expiration Transaction is cancelled

The Wallet Void Transaction Type is used for the above transactions. Only Types classified as Void are applicable.

Wallet Transactions can also be voided manually.

AVAILABLE FROM CRM.COM R10.0.0 - As of Release 10 the system will automatically void a Wallet Transaction in the following cases (This cannot be disabled):

• On Cancelling a Reward Award Transaction.
• On Cancelling a Reward Spend Transaction.
• On Cancelling a Reward Award Expiration Transaction.
• On Cancelling a Payment.
  
  • Payment Cancellation Types causing Wallets Transaction Voiding are:
    
    • All Payment Cancellation Types (default option) OR Specific Payment Cancellation Types.
    • If the Specific Payment Cancellation Types option is selected then one or multiple Payment Cancellation Types can be defined to trigger a Wallet Void Transaction.

The Wallet Void Transaction Type is the default void type for the above transactions but it can be modified.

• The Minimum Wallet Balance Threshold is the minimum value for the Wallet Balance that the System accepts while taking into consideration the available Balance for each Allotment Condition. If the Balance drops below the threshold, then the System blocks transactions that result in a debit (Creation of Debit, Reimburse, Transfer Transactions or Voiding of Credit Transactions).
  This value is inclusive and zero by default; it can be positive or negative and can be modified by the user.

A set of rules applied while crediting a Wallet:

• Debit the related Accounts Receivable. An Invoice is posted against the Accounts Receivable, using the Invoice Type and Product attributes (Applicable for Credit Type Wallet Transactions or for specific Types).

A set of rules applied while reimbursing a Wallet:

• Credit the related Accounts Receivable. A Credit Note is posted against the Accounts Receivable, using the Credit Note Type and Product attributes (Applicable to reimburse Type Wallet Transactions or for specific Types).
• Maximum Reimburse amount. If the reimbursement is automatic and the reimburse amount is more than the maximum, then it is set to the maximum (Applicable to Reimburse Type Wallet Transactions or for specific Types).

A set of rules applied while voiding a Wallet Transaction:

• Cancel any related Invoices on voiding Wallet credit transactions. If a Wallet Credit Transaction related to an Invoice is voided, then the Invoice will also get cancelled, using the Invoice Cancellation Type attribute (Applicable to Credit Type Wallet Transactions or for specific Types).
  
  
• Debit the related Accounts Receivable on voiding Wallet Reimburse Transactions. If a Wallet Reimburse Transaction related with a Credit Note is voided, then an Invoice will be created based on the Credit Note, using the Invoice Type attribute (Applicable to Reimburse Type Wallet Transactions or for specific Types).

The Accounts Receivable Classifications on which the Auto Top Up Rules will be applied.