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When to use Start Services

Use Start Services to activate Termed Services that are in a 'Draft' or 'Not Effective' State.

The Action is usually required after:

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action. Check the Validations & Restrictions Table for a list of available Actions, including each Action's related validations, restrictions and a description of its system process.

View 'Using Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.

The Action can be applied to ALL or to a selection of Subscription Services.

Subscription Action Information

Action can be scheduled	Preview Rate Available	Behaviour Code	Business Classification Code
		STARTSERVICE	STARTSERVICE

Restrictions & Validations

Action

Validations

Restrictions

Additional Information

System Processing

Start Service

If a Subscription has one of the following actions scheduled, then it is not possible to activate a 'Draft Service (until after the scheduled date):
- Activate
- Deactivate
- Short Term Deactivation
- Terminate
- Rest
The Subscription should be owned by an 'Active' Accounts. Receivable
'Active' Subscription Definition Rules are observed:
1. Subscription restrictions are observed.
2. The restrictions and dependencies set by the Subscription Service and each of its Distributors are observed.
3. The restrictions and dependencies set by the Subscription Installed Item and each of its Distributors are observed.
Active Billing Term Definition Rules are observed.
1. The conditions specified on the 'Active' Billing Term Definition for setting a Subscription as 'Effective', are satisfied.
Active Billing Term Definition Rules are observed.
- The conditions to set a Subscription as effective, specified on the active Billing Term Definition, should be met.

The Subscription Services that will become 'Effective' are within the supported Services of the Prepaid or Normal Billing Term Scheme
The Action is available if:
- The Subscription is in one of the following Life Cycle States:
  - Draft
  - Effective (if Service that are'Not Effective' are present)
  - Not Effective
- The Subscription Services is in one of the following Life Cycle States:
  - Draft
  - Not Effective

Performed Date can be set in the past and the billing of Services will start on that date. Even though it can be set in the past, the Date must be after the Service was added on the Subscription in a 'Draft' State.
For prepaid subscriptions, the related wallet must have enough funds to activate all services. If at least one service cannot be activated then the action is rejected. If the action is successfully submitted the wallet is debited for all the services.

Subscription Life Cycle State is set to 'Effective' if the Subscription is in a 'Draft' or 'Not Effective' State.
The Life Cycle State of the specified Subscription Services is set to 'Effective'.
Billable Period Start Dates and Billing Effective Dates are set based on the Prepaid or Normal Billing Term Scheme.
Binding End and Allowed Cancel Date extensions are applied based on the Prepaid or Normal Billing Term Scheme.
Billing Directive is set based on the additional Billing Directives specified in the 'Active' Billing Term Definition.

Related Areas

Page:

Amend Bundle Services
Page:

Become Subscriber
Page:

Remove Services - Regret
Page:

Remove Services - Undo Add Service
Page:

Add Effective Services
Page:

Remove Services - Cancel
Page:

Add Draft Services
Page:

Stop Services
Page:

Swap Services
Page:

Add Expense
Page:

Add Installed Item
Page:

Start Services
Page:

Remove Installed Item
Page:

Swap Installed Item
Page:

End Short Term Subscription Deactivation

Helpful Links

Page:

CRM.COM Quickstart Manual
Page:

Working with Summary Pages - R18
Page:

Working with Summary Pages
Page:

Working with Summary Pages - R15
Page:

Extracting a Printout from a Data Entry page