Configuring Warranty Coverage Reasons

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Navigating to Warranty Coverage Reasons

FOUNDATION > WARRANTY POLICIES > SET UP WARRANTY COVERAGE REASONS

What are Warranty Coverage Reasons?

Warranty Coverage Reasons are used to determine whether or not a Physical Good under Warranty will be replaced without charge.
Once the Coverage Reasons are configured, they must be added to Warranty Policies, where it can be determined whether goods replaced using the Coverage Reason will be replaced free of charge or not,
i.e the same Coverage Reason may cover the replacement of a Physical Good (for free) when selected for one Warranty Policy, and not cover the replacement when selected for a different Warranty Policy

  • Navigate to Warranty Coverage Reasons and explore existing records via the Summary page.  
  • Click on the link (Name or Number) of the record of your interest to enter the Data Entry page and see more detail. 
  • Use the Actions Menu to create a NEW Warranty Coverage Reason, modify (EDIT) or DELETE  an existing one.  
  • Use the BACK to return to the Summary page and CANCEL to revert any unwanted changes made to the Warranty Coverage Reasons.
  • Click on the Audit Trail button to view a log of changes performed on the displayed Warranty Coverage Reasons.

Check the Validations Table below for a list of available Actions when working with Warranty Coverage Reasons, including each Action's related validations. View the Attributes Table for a comprehensive description of the Warranty Coverage Reasons fields.

Warranty Coverage Reasons

Validations

ActionValidations
Create
  • Mandatory Fields must be defined.
Edit
  • Mandatory Fields must be defined.
Delete
  • Cannot be deleted if it is used in the configuration of the Warranty Policy.

 Attributes

An * indicates a field is mandatory.

Name

Description

Main Information
Name *The name of the Warranty Coverage Reason.
Alternative Code *The Warranty Coverage Reason alternative code. Unless otherwise specified, the Alternative Codes for new entries default to the Name initials in capital letters.
DescriptionThe description of the Warranty Coverage Reason.
Log Information

Log Information

The standard set of Log Details information available in all entities.

View Understanding Warranty Policies for business examples related to Coverage Reasons.