Warranty Policies - Configuration Requirements

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Learn how to set up Warranty Policies related business processes and rules. 

 Mandatory Configuration: Links to manuals of Warranty Policies configuration modules that are required for the module to work correctly.

 Related Configuration: Links to manuals of configuration modules other than of Warranty Policies that offer additional functionality or are required for the module to work correctly.

 Optional Configuration: Links to manuals of Warranty Policies configuration modules that offer additional functionality but are not required for the module to work correctly.

Mandatory Configuration

The following modules must be configured in order to use Warranty Policies:

Module NameManualDescription
Coverage Reasons/wiki/spaces/WIP/pages/10008201Define the Coverage Reasons that will be used by Warranty Policies. As at least one Reason must be defined in Warranty Policies, therefore it is mandatory to create Coverage Reasons before creating Warranty Policies.

Warranty Policies

/wiki/spaces/WIP/pages/10008196 Create the Warranty Policies that will be available in the System.

Related Configuration

The following modules are related to, but are not a part of, Warranty Policies. Such entities either:

  • Must be configured accordingly in order to be able to start using TEMPLATE module (Configuration Type = Mandatory) 
    OR 
  • May be configured to use the TEMPLATE module at its full capacity (Configuration Type = Optional).
Module NameManualDescriptionConfiguration Type
Warehouse DefinitionsConfiguring Inventory Management Definitions

Defines the Warehouses where Physical Goods will be taken from and to, when added or swapped via Jobs.

Mandatory

Optional Configuration

The following modules are available and can be configured under Warranty Policies.  A working CRM.COM model can exist without them being configured.

Module NameManualDescription
Not applicableNot applicableNot applicable