Referral Customer Event

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REFERRAL CUSTOMER EVENT Attributes

An * indicates a field is mandatory

Name

Description

Main Information
NumberAn auto-generated number that uniquely identifies the Customer Event.
Referred Participant*The Participant that was referred by an existing Participant.
Referred by Participant*The Participant that provided the referral.
ClassificationThe classification of the Customer Event which is optionally specified during the creation of the Event. Only Customer Event Classifications which are related with the specified Customer Event Type are included in the list of available Customer Event Classifications.
Life Cycle StateThe Life Cycle State of the Customer Event which can be 'Posted' or 'Cancelled'.
Performed By Unit*

The Unit that initiated the Customer Event. i.e. Represents the Merchant who initiated the Event.

Performed Date*The date on which the Customer Event was performed.
DescriptionA description of the Customer Event.
Process Immediately
APPLICABLE UP TO CRM.COM R9.0.0 
Determines whether the Customer Event should be processed immediately by various business processes, or not.  Not processed immediately is the default.

Process Immediately will be selected (checked) and set to Read-only, if the specific Customer Event Type has been defined through the 'Active' Customer Events Definition.

External System

AVAILABLE FROM CRM.COM R10.0.0

Defines the third-party system that generated the Customer Event.  It can only be set by the WEB APIs.

External System Reference Number

AVAILABLE FROM CRM.COM R10.0.0

A reference number of the Customer Event that uniquely identifies the Event in the External System and CRM.COM.

Award Transaction
Award Transaction

An Award made available as a result of a Reward Offer related to the event under evaluation.

If a Wallet Transaction is also created to credit the Wallet of the Participant, it will be accessible as a drill-down on the Award.

Log Information
Log InformationThe standard set of Log Details information available in all entities.