Managing Award Expiration Transactions

Owned by p_demou (Deactivated)
Last updated: Jul 18, 2017 by Former user (Deleted)
2 min read

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Navigating to Award Expiration Transactions

REWARDS > REWARDS > MANAGE AWARD EXPIRATION TRANSACTIONS

Using Award Expiration Transactions

Award Expiration Transactions are used to expire an awarded amount given to a Rewards participant, by debiting the participant's Wallet. The expiration date is derived from the Reward Award Validity period which defines the period during which Awards can be spent. Once expired, the amount can no longer be used, as it is deducted from the participant's Wallet by a Debit Wallet Transaction.Award Expiration Transactions cannot be manually created. They can be generated by:

  • The execution of the Award Expiration Run Definitions. APPLICABLE UP TO CRM.COM R9.0.0
  • The execution of the Wallet Balance Expiration Run Definitions if the Credit Transaction that is expired is related to an Award Transaction. AVAILABLE FROM CRM.COM R10.0.0
  • Navigate to Award Expiration Transactions and explore existing records via the Summary page. 
  • Click on the link (name or number) of the record of your interest to enter the Data Entry page and see more detail. 
  • Use BACK to return to the Summary page
  • Click on ACTIONS to discover other possibilities available for Award Expiration Transactions.

Check the Validations & Restrictions Table below for a list of available Actions when working with Award Expiration Transactions including each Action's related restrictions, validations as well as additional information. View the Attributes Table for a comprehensive description of the Award Expiration Transactions fields.

Award Expiration Transaction

Validations & Restrictions

ActionRestrictionsValidationsAdditional Information
Create
  • Cannot be manually created
  • Not Applicable
Edit
  • Cannot be edited
  • Not Applicable
  • Not Applicable
Delete
  • Cannot be deleted
  • Not Applicable
  • Not Applicable
Cancel
  • Award Expiration Transaction's Life Cycle State is 'Posted'
  • Not Applicable
  • If the "On Cancelling Award Expiration Transactions" Cause, in the Active Wallet Definition's Causes Voiding Wallet Transactions is 'Enabled' then, all Debit Wallet Transactions related to the Award Expiration Transaction will be voided as well.

 

Attributes

An * indicates a field is mandatory.

Name

Description

Main Information
NumberAn auto-generated number that uniquely identifies each Award Expiration Transaction
AmountThe amount that is expired by the Award Expiration Transaction
Rewards participantThe Rewards Participant whose awards is expired
Life Cycle StateThe Life Cycle State of the Award Expiration Transaction which can be 'Posted' or 'Cancelled.'
Debit Wallet Transaction

The Debit Wallet Transaction that was triggered by the Award Expiration Transaction APPLICABLE UP TO CRM.COM R9.0.0

The Debit Wallet Transaction that triggered the Award Expiration Transaction AVAILABLE FROM CRM.COM R10.0.0

Award Transaction
Award TransactionThe Award Transaction details of the transaction whose awarded amount is expired by the Award Expiration Transaction.
Log Information

Log Information

The standard set of Log Details information available in all entities  

Additional Actions for Award Expiration Transactions

Cancelling Award Expiration Transactions

  1. Navigate AWARD EXPIRATION TRANSACTIONS
  2. Search for the Award Expiration Transaction
  3. Click on the number/name of the record you would like to access, to go to the Data Entry page
  4. From the Action Menu click on ACTIONS > CANCEL AWARD EXPIRATION TRANSACTION

View Understanding Rewards for business examples related to Using Award Expiration Transactions

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