Managing Stripe Payment Gateway Requests
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Navigating to Stripe Payment Gateway Requests
FINANCE > PAYMENT GATEWAY > STRIPE > MANAGE PAYMENT GATEWAY REQUESTS
Using Stripe Payment Gateway Requests
Use Stripe Payment Gateway Requests to communicate with Stripe Payment system and make required updates to registered cards, payments or cancellations. Stripe Payment Gateway Requests are created automatically by the system only when a Stripe Payment Gateway Run is executed.
- Navigate to Stripe Payment Gateway Requests and explore existing records via the Summary page.
- No changes can be done to the requests once they are created.
Check out the Attributes Table to see the information available in Payment Gateway Requests.
APPLICABLE UP TO CRM.COM R10 - When manual Payments are made using a Stripe card, CRM.COM will communicate with Stripe and complete the transaction. No request will be logged in such a case.
AVAILABLE FROM CRM.COM R11.0.0 - Payment Requests will be logged for both manual Payments made through the Financial Transaction screen, and the ones automatically created through the Automatic Payment Run Definitions
Attributes Table
Name | Description |
|---|---|
Number | An auto-generated number that uniquely identifies each Payment Gateway Request. |
| Payment Gateway Provider | The Payment Gateway Provider that will process the Payment Gateway Request (always set to "Stripe Payment Gateway"). |
| Payment Gateway Run | The Payment Gateway processing run that created the Payment Gateway Request, if it was created automatically. |
| Accounts Number | The Accounts Receivable associated with the Payment Request. |
| Accounts Receivable Payment Preference | The Accounts Receivable Payment preference associated with Stripe. |
| Payment | The Payment that was created by CRM.COM and processed by Stripe. |
| Payment Cancellation | The Payment Cancellation that was created by CRM.COM and processed by Stripe. |
| Payment Gateway Reference Number | The Payment Gateway Request Reference number as provided by Stripe This information is set while rejecting or posting the Payment Gateway Request, so if the Request is in any other Life Cycle State, the information will not be available. |
| Payment Gateway Card | The name registered for the Stripe Card |
| Payment Gateway Customer Account | The number of the account as registered in Stripe |
| Paid Bill | The Bill that was paid or is intended to be paid. This information is available only if the Payment was created to settle a Bill. |
| Topped-up Wallet | The wallet that was topped-up. The Wallet information is always set even if a Payment is not created. This information is available only if the Payment was created to top up a Wallet. |
| Execution Date | The date that the Payment Gateway Request was posted or rejected by the Payment Gateway Provider. |
| Error Code | The error code received by the Payment Gateway Provider, in case of an error. |
| Error Description | The error description received by the Payment Gateway Provider, in case of an error. |
| Life Cycle State | The Life Cycle State of the Payment Gateway Request which can be:
'Pending' or 'Under Processing' Payment Gateway Requests can be rejected or posted either through a batch process or manually. |
| Log Information | The standard set of Log Details information available in all entities. |
Visit Understanding Stripe Payment Gateway for business examples related to Using Stripe Payment Gateway Requests.