R9 - Creating Usage Detail Records

Owned by Persia Xenopoulou (Deactivated)
Feb 25, 2016

What does this section cover?

Navigating to Usage Detail Records

BILLING > BILLING > MANAGE USAGE DETAIL RECORDS

Explaining Usage Detail Records Fields 

Name

Description

NumberAn auto generated number which uniquely identifies each UDR
Type*

The type of the UDR.

Accounts receivable*The related accounts receivable
Usage Service Catalog*

The usage service catalog that the service that was used belongs to. If not specified then it is set automatically on selecting the usage service. Product catalogs are filtered based on the conditions specified on each catalog

Usage Service*

The actual service that was used. Only usage services can be selected. If a product catalog is specified then the usage services are filtered based on the services included in the product catalog

Subscription*The related subscription
Subscription service*

The related termed subscription service. Only termed services related with the selected subscription can be selected.

Usage amount*The UDR total usage amount
Billing directive*

The UDR billing directive which can be one of the following:

  • To be billed
  • To be credited
  • Not to be billed
Billing effective date*The UDR billing effective date
Life Cycle State*The life cycle state of the UDR which can either be Scheduled, Posted or Cancelled
Subscription actionThe subscription action that triggered the UDR
From Date

The date and time that the service usage started.

To Date

The date and time that the service usage stopped

Source System

The system that generated the UDR. The source systems are filtered based on the selected UDR Type.

Device

The device that used the service. The devices are filtered based on the selected UDR Type.

Usage Method

The method that was applied on using the service (for example rental, download etc.).The usage methods are filtered based on the selected UDR Type.

Source ID

The ID of the source that initiated the service, for example the phone number that initiated a phone call

Source Category

The category of the source that initiated the service. The source categories are filtered based on the selected UDR Type.

Destination ID

The ID of the destination that received the service, for example the phone number that received a phone call

Destination Category

The category of the destination that received the service. The destination categories are filtered based on the selected UDR Type.

Rating State
AVAILABLE FROM CRM.COM R9.0.0 

It defines if the Usage Detail Record was processed by the rating engine or not. The available rating states are the following:

  • PENDING: The UDR was not rated yet or was rated but the rated billing item was cancelled
  • COMPLETED: The UDR was already rated

 

Creating a Usage Detail Records

CRM.COM Software allows you to create UDRs records for subscriptions, through the Add Service Usage action. Visit the relevant page for instructions on how to execute this action.

Visit Understanding Usage Service Catalogs for business examples related to creating UDRs

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