R9 - Voiding Wallet Transactions
What does this section cover?
What are Void Wallet Transactions
A void wallet transaction is a type of wallet transaction which is used to cancel (reverse) a wallet transaction of type (credit, debit, reimburse, transfer) and make it non-visible to the wallet holder. A wallet void transaction is always related to the wallet transaction that it voids.
If the Void Transaction is to be created automatically then this will be defined in the Wallet Definitions
Validations & Restrictions
Action | Validations |
---|---|
VOID |
|
Void Wallet Transactions
- Navigate to FINANCE APPLICATION > WALLETS > ACCESS WALLET TRANSACTIONS
- Search for the wallet transaction you would like to cancel
- Click on the number/name of the record you would like to access, to go to the Data Entry page
- From the Action Menu click on ACTIONS > VOID to open the Void Transaction modal
- Click on SAVE
System Processing
When a Void Transaction is triggered in the system then the following occurs
- Wallet Void Transaction is created
- The wallet void transaction will refer to the wallet transaction that is voided and will have the same information with the voided wallet transaction, with opposite sign.
- AVAILABLE FROM CRM.COM R9.0.0 - When voiding a Transfer wallet transaction, its related Debit and Credit wallet transactions are also voided.
Related Areas
-
Using Wallet Balance Expiration Run Definitions — Learn to configure Wallet Balance Expiration Run Definitions that will determine the overall behaviour of Wallet Balance Expiration Runs
-
Wallets - Configuration Requirements — Find out what configurations should be performed before the CRM.COM Wallet module is used
-
Managing Wallet Transactions — Learn to work with Wallet Transactions
-
Understanding Wallets — Understand the usage of Wallets within CRM.COM
-
Managing Wallets — Learn to work with Wallets
-
Configuring Wallet Transaction Types — Learn to configure Wallet Transaction Types
-
Working with Wallet Transaction Allotments — Find out what Wallet Transaction Allotments are and how they work in CRM.COM.
-
System Generated Wallet Transactions — Learn how Wallet Transactions are created by the System automatically
-
Configuring Wallet Definitions — Learn to configure Wallet Business Definitions that will dictate the overall behaviour of Wallet
-
Creating and Sending Wallet Balance Printout — Learn to create and send a Wallet Balance Printout
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