R9 - Configuring Wallet Definitions
What does this section cover?
What are Wallet Definitions?
Wallet definitions is a set of business rules used to control the behavior of Wallet throughout their whole life cycle.
Creating, Editing & Deleting Validations & Restrictions
Action | Validations | Restrictions |
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General |
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Create |
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Edit |
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Delete |
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Wallet Definition attributes
Name | Description |
---|---|
Number* | An auto generated number that uniquely identifies the wallet definitions |
Name* | The name of the wallet definition |
Alternative code* | An alternative code for the definition. On creating a new definition it should default to the first letter of each word included in the name (in capitals), if nothing else is specified |
Description | A description for the definition |
State | The state of the definition which can be active or inactive. Only one active definition can exist at any point |
Log Information | Includes the standard log information |
Causes Creating Wallets | A definition of the causes that will result into automatically creating new wallets, and includes the following:
Wallets can also be created manually. |
Causes Cancelling Wallets | A definition of the causes that will result into automatically cancelling wallets, and includes the following:
Wallets can also be cancelled manually. |
Causes Debiting Wallets | A definition of the causes that will result into automatically debiting wallets, and includes the following:
Wallets can also be debited manually. |
Causes Crediting Wallets | A definition of the causes that will result into automatically crediting wallets, and includes the following:
Wallets can also be credited manually. |
Causes Reimbursing Wallets | A definition of the causes that will result into automatically reimbursing wallets, and includes the following:
Wallets can also be reimbursed manually. |
Causes Voiding Wallet Transactions | A definition of the causes that will result into automatically voiding wallet transactions, and includes the following:
Wallet transactions can also be voided manually. |
Crediting Rules | A set of rules that will be applied during crediting a wallet, which includes the following:
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Reimbursing Rules | A set of rules that will be applied during reimbursing a wallet, which includes the following:
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Voiding Rules | A set of rules that will be applied during voiding a wallet transaction, which includes the following:
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Defining your own Wallet Definition tailored to your company's needs
- Navigate to CONFIGURATION > FINANCE APPLICATION > WALLETS > SET UP BUSINESS DEFINITIONS
- Either search for an existing one or from the Top Menu click on NEW
MAIN INFORMATION
Provide information for the following fields
Name: Provide a unique name for the definition
Alternative Code: Provide a unique alternative code for the definition
Description: Provide a description for the definition
State: State is Read Only. Check here how you can set a definition as active
WALLET CAUSES
CREATE WALLETS
- Check the boxes of the events that you would like to cause automatic creation of the wallet
- On Creating New Accounts Receivable
- On Using An Accounts Receivable on a Prepaid Subscription
- On Using Accounts Receivable in Rewards Participants
- Check the boxes of the events that you would like to cause automatic creation of the wallet
CANCEL WALLETS
- Check the boxes of the events that you would like to cause automatic cancellation of the wallet
- On Terminating An Accounts Receivable
- On Terminating the Relation of a Wallet with a Subscription or a Rewards Participants
- Check the boxes of the events that you would like to cause automatic cancellation of the wallet
DEBIT WALLETS
- Check the boxes of the events that you would like to cause automatic debiting of the wallet
- During Prepaid Billing Run: If checked then select from the drop down list the Debit Wallet Transaction Type to be created
- On Spend Reward Transactions: If checked then select from the drop down list the Debit Wallet Transaction Type to be created
- Check the boxes of the events that you would like to cause automatic debiting of the wallet
CREDIT WALLETS
- Check the boxes of the events that you would like to cause automatic crediting of the wallet
- On Award Reward Transaction: If checked then select from the drop down list the Credit Wallet Transaction Type to be created
- On Payments Posting: If checked then click on ADD and define the following
- Wallet Transaction Type: Search for the wallet transaction type to be created based on the conditions defined below
- Conditions: Click on ADD CONDITIONS to open modal and select the payment Financial Transaction type that when posted will cause the creation of the Credit Wallet Transaction type defined
- On Credit Note Posting: If checked then click on ADD and define the following
- Wallet Transaction Type: Search for the wallet transaction type to be created based on the conditions defined below
- Conditions: Click on ADD CONDITIONS to open modal and select the Credit Note Financial Transaction type that when posted will cause the creation of the Credit Wallet Transaction type defined
- AVAILABLE FROM CRM.COM R9.0.0 - On Prepaid Billing Run: If checked then click on ADD and define the following
- Wallet Transaction Type: Search for the wallet transaction type to be created based on the conditions defined below
- Conditions: Click on ADD CONDITIONS to open modal and select the Credit Note Financial Transaction type that when created by the will cause the creation of the Credit Wallet Transaction type defined
- Check the boxes of the events that you would like to cause automatic crediting of the wallet
REIMBURSE WALLETS
- Check the boxes of the events that you would like to cause automatic reimbursing of the wallet
- On Cancelling a Wallet: If checked then select from the drop down list the Reimburse Wallet Transaction Type to be created
- On Changing a Prepaid Subscription Accounts Receivable: If checked then select from the drop down list the Reimburse Wallet Transaction Type to be created
- Check the boxes of the events that you would like to cause automatic reimbursing of the wallet
VOID WALLET TRANSACTIONS
- Check the boxes of the events that you would like to automatic void related wallet transactions
- On Cancelling a Reward Award Transaction: If checked then select from the drop down list the Void Wallet Transaction Type to be created
- On Cancelling a Reward Spend Transaction: If checked then select from the drop down list the Void Wallet Transaction Type to be created
- On Cancelling a Payment: If checked then click on ADD and define the following
- Wallet Transaction Type: Search for the Void wallet transaction type to be created based on the conditions defined below
- Conditions: Click on ADD CONDITIONS to open modal and select the Payment Financial Transaction type that when cancelled will cause the creation of the Void Wallet Transaction type defined
- Check the boxes of the events that you would like to automatic void related wallet transactions
WALLET RULES
CREDITING RULES
- Check the boxes for the event that should happen when the conditions defined in the table below are met
- Debit the Related Accounts Receivable: If checked then click on ADD and define the following
- Financial Transaction Type: Select from the drop down the Debit Financial Transaction type to be used to debit the account when conditions defined at the table are met
- Product:Search for the product to be included in the lines of the invoice to be created
- Conditions: Click on ADD CONDITIONS to open modal and select the Credit Wallet Transaction Type that when created will cause the creation of the Debit Financial Transaction type defined
- Debit the Related Accounts Receivable: If checked then click on ADD and define the following
- Check the boxes for the event that should happen when the conditions defined in the table below are met
REIMBURSING RULES
- Check the boxes for the event that should happen when the conditions defined in the table below are met
- Credit the Related Accounts Receivable: If checked then click on ADD and define the following
- Financial Transaction Type: Select from the drop down the Credit Financial Transaction type to be used to credit the account when conditions defined at the table are met
- Product:Search for the product to be included in the lines of the credit note to be created
- MAX Refund Amount: Provide an integer/decimal value for the maximum amount allowed to be refunded
- Conditions: Click on ADD CONDITIONS to open modal and select the Reimburse Wallet Transaction Type that when created will cause the creation of the Credit Financial Transaction type defined
- Credit the Related Accounts Receivable: If checked then click on ADD and define the following
- Check the boxes for the event that should happen when the conditions defined in the table below are met
VOIDING RULES
- Check the boxes for the event that should happen when the conditions defined in the table below are met
- Cancel Any Related Invoice: If checked then click on ADD and define the following
- Financial Transaction Type: Select from the drop down the Invoice Cancellation Financial Transaction type to be created when voiding credit wallet transactions types as defined in the conditions
- Conditions: Click on ADD CONDITIONS to open modal and select the Credit Wallet Transaction Type that when voided will cause the creation of the Invoice Cancellation Financial Transaction type defined
- Debit Any Related Account: If checked then click on ADD and define the following
- Financial Transaction Type: Select from the drop down the Debit Financial Transaction type to be created when voiding reimburse wallet transactions types as defined in the conditions
- Conditions: Click on ADD CONDITIONS to open modal and select the Credit Wallet Transaction Type that when voided will cause the creation of the Debit Financial Transaction type defined
- Cancel Any Related Invoice: If checked then click on ADD and define the following
- Check the boxes for the event that should happen when the conditions defined in the table below are met
- From the Top Menu click on SAVE
LOG INFORMATION
Log information section keeps all the logging information related to the specific record
- Basic set of information available in all entities
- Created By User: The user that created the entity
- Created By Unit: The unit of the user that created the entity
- Updated By User: The user that last updated the entity
- Updated by Unit: The unit of the user that last updated the entity
- Date Created: The date the account was entity
- Date Updated: The date the account was last entity
- Basic set of information available in all entities
Deleting Wallet Definitions
- Search for the entity that you would like to delete
Visit Using Summary Pages to find out how you can search using CRM.COM Summary Screens - Click on the link of the record you would like to delete, to be transferred to the Data Entry page
- From the actions menu click on "DELETE"
The entity will be deleted given that the validations are satisfied
Changing the Life Cycle State of Wallet Definition
- Navigate to the module you would like to activate a different definition for
- From the menu click of the Summary page click on ACTIONS > ACTIVATE DEFINITION
- From the Drop Down select the definition you would like to set as active
- Click on "SAVE"
System will switch between active and inactive definitions
Related Areas
-
Using Wallet Balance Expiration Run Definitions — Learn to configure Wallet Balance Expiration Run Definitions that will determine the overall behaviour of Wallet Balance Expiration Runs
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Wallets - Configuration Requirements — Find out what configurations should be performed before the CRM.COM Wallet module is used
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Managing Wallet Transactions — Learn to work with Wallet Transactions
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Understanding Wallets — Understand the usage of Wallets within CRM.COM
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Managing Wallets — Learn to work with Wallets
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Configuring Wallet Transaction Types — Learn to configure Wallet Transaction Types
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Working with Wallet Transaction Allotments — Find out what Wallet Transaction Allotments are and how they work in CRM.COM.
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System Generated Wallet Transactions — Learn how Wallet Transactions are created by the System automatically
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Configuring Wallet Definitions — Learn to configure Wallet Business Definitions that will dictate the overall behaviour of Wallet
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Creating and Sending Wallet Balance Printout — Learn to create and send a Wallet Balance Printout
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