Managing Subscriptions Getting Started

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Manage SubscriptionsBILLINGSUBSCRIPTIONSMANAGE SUBSCRIPTIONSSubscriptions 

Become Subscriber is a Subscription Action which is used for creating a new Subscription from scratch.

The Action allows you to create all of the required entities at once, without switching between screens.

There are two ways to use "Become Subscriber":

  • Creating Effective Subscriptions
    • Creates and Activates a Subscription
  • Creating Draft Subscriptions
    • Creates the Subscription (may be activated later).

Creating Subscriptions

For each new Subscription the following steps defined through the Become Subscriber Data Entry page are required:

  • Create a new Contact Information or use an existing one.
  • Create a new Accounts Receivable or in case an existing customer (account owner) is selected, optionally also select their accounts.
  • Specify the subscriber's Billing Address.
  • Specify the subscriber's Subscription Address.
  • Define the Subscription Terms which include the Subscription Type, Billing Term Scheme, Price Plan and Binding Period.
  • Select the Services & Installed Items that will be provided to the subscriber by the Provisioning Provider (e.g. Nagravision SMSgw).

Once a Subscription is created, several business processes can be performed, such as the addition of new Services and Installed Items, the activation,  deactivation or termination of the Subscription, the starting or stopping of individual Services, the upgrading or downgrading of Services and others.
Refer to the table below for a list of all the available Actions that can be performed on Subscriptions.

Subscription Related Actions

Subscription Service Related Actions

Subscription Installed Item Related Actions
  • Activate Subscription
  • Amend Billing Terms
  • Bill Subscriber
  • Change Subscriber Account - Change Subscriber
  • Change Subscriber Account - Same Subscriber
  • Change Subscription Address
  • Change Subscription Distribution
  • Deactivate Subscription
  • End Short Term Subscription Activation
  • End Short Term Subscription Deactivation
  • End Subscription Resting
  • Extend Grace Period
  • Provide Ad Hoc Discount
  • Rest Subscription
  • Short Term Subscription Activation
  • Short Term Subscription Deactivation
  • Submit Buy in Advance Request
  • Terminate Subscription for Cancelling
  • Terminate Subscription for Regretting
  • Add Draft Services
  • Add Effective Services
  • Add Expense
  • Add Service Usage
  • Amend Bundle Services
  • Cancel Expense
  • Remove Services - Cancel
  • Remove Services - Regret
  • Remove Services - Undo Add Service
  • Start Services
  • Stop Services
  • Swap Services
  • Add Installed Item
  • Remove Installed Item
  • Swap Installed Item
  • Move Installed Items Between Subscriptions