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When to use End Subscription Resting

Use the Subscription Action "End Subscription Resting" to force a Subscription out of a Resting period. In order to end the Resting the user must execute the respective Action which:

  • Terminates the Resting period
  • Sets the Subscription and all its Services as 'Effective' or 'Not effective', depending on the activation conditions.  For example, if the amount of debt of the customer exceeds that allowed by the Business (threshold), the Life Cycle State of the Subscription is set to 'Not Effective'.
     

A Subscription can be placed in Resting for a user-defined period of time. The Resting period is not billable (by default) unless otherwise configured by the System. When the Rest Subscription Action is executed an End Date is set which once reached, causes the System to reactivate the Subscription.
The Batch Process Using Take Subscriptions out of Short Term Deactivation Run Definitions is used to keep Subscriptions that don't meet activation criteria deactivated, once they come out of Resting.

 

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action.  Check the Validations & Restrictions Table for a list of available Actions, including each Action's related validations, restrictions, additional information and a description of its system process.
View 'Using Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.

 END SUBSCRIPTION RESTING

Subscription Action Information

Action can be scheduledPreview Rate AvailableBehaviour CodeBusiness Classification Code
(tick)(error)ENDSUBSCRIPTIONRESTINGENDSUBSCRIPTIONRESTING

Restrictions & Validations

ActionValidationsRestrictionsAdditional InformationSystem Processing
End Subscription Resting
  • The Subscription should be owned by an 'Active' Accounts Receivable.
  • Active Billing Term Definition Rules are observed.
    1. Resting Period Rules are observed.
    2. The conditions for setting a Subscription as 'Effective', specified on the 'Active' Billing Term Definition, should be met.

The Action is available only if the Subscription is in an 'In Resting' Life Cycle State.

  • For prepaid subscriptions, the related wallet must have enough funds to activate all services. If at least one service cannot be activated then the action is rejected. If the action is successfully submitted the wallet is debited for all the services.

  • If the Subscription and the Subscription Services were 'Effective' prior to Resting, the System validates whether the Subscription can become 'Effective'. If it cannot, then the Subscription and its Services will be set to 'Not Effective', based on the Activation Conditions set in the 'Active' Billing Term Definition.
  • Billable Period Start Dates and Billing Effective Dates are set based on the Billing Term Scheme.
  • Binding End and Allowed Cancel Date extensions are applied based on Billing Term Scheme.

 

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