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When to use Add Draft Services

Subscription Services whose activation must be done at a later stage should be added as 'Draft'. Services that should be activated directly (i.e., those ready to be billed) should be added as 'Effective', using the Add Service as Effective Action.

The action can also be used for adding Installed Items.

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action.  Check the Validations & Restrictions Table for a list of available Actions, including each Action's related validations, restrictions and a description of its system process.

View 'Using Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.

For more information on adding Services and Installed Items using the Action follow the links below:

 

ADD DRAFT SERVICES

Subscription Action Information

Action can be scheduledPreview Rate AvailableBehaviour CodeBusiness Classification Code
(tick)(tick)ADDSERVICEADDSERVICEASDRAFT

Restrictions & Validations

ActionValidationsRestrictionsSystem Processing
Add Draft Service
  • If any of the following Actions are scheduled, a new Subscription Service cannot be added before the scheduled date:
    • Activate
    • Deactivate
    • Short term deactivation
    • Terminate
    • Rest
  • Only Services, Provisioning Distributors and Physical Goods allowed by the Subscription Type and Prepaid or Normal Billing Term Scheme are available for selection.
  • Services and Physical Goods are further filtered by the selected Provisioning Distributor.
  • Installed Items are available to be used as defined in the Inventory Management Definition.
  • The Action is available only if the Subscription is in one of the following Life Cycle States:
      • Draft

      • Effective

      • Not Effective

      • In resting
  • Specified Subscription Services are added.
  • Related Provisioning Distributors are added if not already present.
  • Specified Subscription Services are distributed to their related Provisioning Distributors.
  • Service Life Cycle State is set to 'Draft'.
  • Bill Effective Date and Billable Start Period are set according to the business rules.
  • If Installed Items are specified, then:
    • Installed Items are added
    • Related Provisioning Distributors are added if not already present.
    • Installed Items are distributed to their related Provisioning Distributors.
    • Installed Item is removed from warehouse using a Stock out Warehouse Transaction.
    • Installed Item History is updated.

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