What does this section cover?
When to use Change Subscription Distribution
Use Change Subscription Distribution to:
Change Subscription Distribution Information
Action can be scheduled | ||
---|---|---|
Behavior Code | ||
Business Classification Code |
Restrictions & Validations
Action | Validations | Restrictions | Additional Information |
---|---|---|---|
Change Subscription Distribution |
|
Executing Change Subscription Distribution
- Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
- Search for the Subscription you are looking for, using the criteria section
- Click on the Subscription number to go to the Data Entry page of the subscription
- On the left hand side of the screen you can see the ACTION PANEL
- Click on Subscription Service Related Actions OR Subscription Installed Items Related Actions OR Subscription Related Actions to expand
- Find the action you would like to execute and click on the link to open the action details in a modal window
- If required check the following sections for information
EXISTING SUBSCRIPTION SERVICES
Provides an overview of the existing subscription services
EXISTING SUBSCRIPTION INSTALLED ITEMS
Provides an overview of the existing subscription installed items
UNSETTLED BILLS
- Provides an overview of any Bills related to the subscription and have not yet been settled
SUBSCRIPTION ACTION DETAILS
Classifications: Select Action Classification, which essentially is the business classification code for actions that for the same behavior code have multiple business classification
- Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code
- Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
Classification, Action Type and Sub Action type are visible only if applicable - Performed By User : Search and add the user that logs the action
If you leave empty then the Logged in user will be set Performed Date: Click on the calendar icon and select date and time
If the Subscription Action is related to ACTIVATION of a service, then the Performed Date can be set in the past and billing will start the billing of the service(s) based on the Performed date. Even though date can be set in the past, it must be after the service was added on the subscription as Draft
- NOW: Select Now to execute the action immediately
- ON A SPECIFIC DATE
- Click on the calendar icon and select a date
- Use the time scroller and select time or leave as is to set at midnight
Click on DONE
The date field is mandatory and the date must be greater than the current date
- AFTER A NO. OF DAYS
Enter the value of days based on your business requirements. For example, add 7 days
The number field is mandatory and the specified value must be an integer and greater than 0.
- Click on "SUBMIT"
Action will be validated as provided in the section below and submitted if validations are passed
System Processing
Once the action is submitted the following changes will be carried out by the system:
Related Areas
-
Amend Bundle Services — Use Amend Bundle Services to change the components of Termed Flexible Bundles
-
Become Subscriber — Find out how to use the Become Subscriber Subscription Action, used to register a new subscriber
-
Remove Services - Regret — Use Regret Service to disconnect and remove Termed Services that have been added to the Subscription a specified number of days ago
-
Remove Services - Undo Add Service — Use Undo Services to remove all or selected Draft Termed Services
-
Add Effective Services — Discover Add Effective Services
-
Remove Services - Cancel — Use Cancel Services to disconnect and remove Termed Services
-
Add Draft Services — Discover Add Draft Services
-
Stop Services — Use Stop Services to disconnect all or selected Termed Services
-
Swap Services — Use Swap Services to replace existing Termed Services with new ones
-
Add Expense — Discover Add Expense
-
Add Installed Item — Use Add Installed Item to add an Installed Item on a Subscription
-
Start Services — Use Start Service to activate all or selected Termed Services
-
Remove Installed Item — Use Remove Installed Item when a Subscription Installed Item is no longer necessary
-
Swap Installed Item — Use Swap Installed Item to exchange an existing Subscription Installed Item with a new one
-
End Short Term Subscription Deactivation — Use End Short Term Subscription Deactivation to stop the short term deactivation period and activate the Subscription
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