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Extend Binding Period

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What does this section cover?

When to use Extend Binding Period

When a contract is about to end, the subscriber may choose to extend his current contract. In this case the Extend Binding Period action should be used. The action will extend the contact by updating the Binding end date of the customer, for a period of time defined by the user.

Extend Binding Period Information

Action can be scheduled(tick)
Behavior CodeAMENDBILLINGTERMS
Business Classification CodeEXTENDEDBINDINGPERIODTERMS

 

Restrictions & Validations

ActionValidationsRestrictionsAdditional Information
Extend Binding Period
  • The rules defined in the related billing term scheme are not violated
    • Concurrent usage based pricing rules are not violated
    • The specified billing term frequency is within the allowed billing frequencies
    • The specified binding period is within the allowed binding periods
    • The specified price plan is within the allowed price plans
    • The effective subscription services are within the supported services
  • The rules defined in the active billing term definitions are not violated
    • Billing term amendment rules are not violated
    • The specified billing term frequency is within the allowed billing frequencies
    • The specified binding period is within the allowed binding periods
  • The action is not allowed if another scheduled billing terms action exists. You will be allowed to schedule only after the scheduled action
  • The action is available only if the subscription has one of the following Life Cycle States:
    • Draft
    • Effective
    • Not Effective
    • In Resting

 

 

Executing Extend Binding Period

  1. Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
  2. Search for the Subscription you are looking for, using the criteria section
  3. Click on the Subscription number to go to the Data Entry page of the subscription
  4. On the left hand side of the screen you can see the ACTION PANEL
  5. Click on Subscription Related Actions to expand 
  6. Find the action you would like to execute and click on the link to open the action details in a modal window
    EXTEND BINDING PERIODS

  7. Classification: Extend Binding Period

  8. You have the option to make the following changes
    1. Extend By: Provide the number of UOT by which the contract should be extended 
      Only positive values
      1. UOT: Select the UOT for the binding extension. This can be
        1. Days
        2. Weeks
        3. Months
        4. Years
    2. Binding Period: Read Only - The current Binding period
    3. Binding Start: Read Only - The current Binding Start
    4. Binding End: Read Only - The date that the contract will expire. This will be automatically calculated based on the current Binding end and the Extend By value
      Check current Binding end in the Preview Panel -  Existing Billing Terms

    5. Agreement Date: Click on the Calendar icon and select the date, that the contract will be updated
      EXTEND BINDING PERIOD

  9. If required check the following sections for information 

    1. EXISTING BILLING TERMS

      1. Provides an overview of the existing billing terms

    2. UNSETTLED BILLS

      1. Provides an overview of any Bills related to the subscription and have not yet been settled

  10. SUBSCRIPTION ACTION DETAILS

    1. Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code
    2. Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
      Action Type and Sub Action type are visible only if applicable
    3. Performed By User : Search and add the user that logs the action 
      If you leave empty then the Logged in user will be set

    4. Performed Date: Click on the calendar icon and select date and time

    5. SCHEDULING INFORMATION

      If another scheduled Amend Billing Terms action exists, then you are not allowed to execute the action now. You are allowed however, to schedule the action after the execution of the current scheduled action

       

      1. NOW: Select Now to execute the action immediately
      2. ON A SPECIFIC DATE
        1. Click on the calendar icon and select a date
        2. Use the time scroller and select time or leave as is to set at midnight

        3. Click on DONE
          The date field is mandatory and the date must be greater than the current date

      3. AFTER A NO. OF DAYS

        1. Enter the value of days based on your business requirements. For example, add 7 days 
          The number field is mandatory and the specified value must be an integer and greater than 0.

  11. Click on "SUBMIT"
    Action will be validated as provided in the section above and submitted if validations are passed

System Processing

Once the action is submitted the following changes will be carried out by the system:

  • A new billing term instance which replicates the previous one, is created
    • The binding end date is extended by a number of days while the binding start date remains the same
  • Existing billing term is replaced and set to inactive
  • New billing term is set to active

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