Table of Contents
When to use Cancel Binding Period
Subscriptions may be created with a contract or with no contract. When the subscription is with no contract it means that the subscriber is not bound by any agreement to be a subscriber for a defined period of time.If a subscription is created with a contract and the contract is to be removed from the subscription then the action Cancel Binding Period is to be used to cancel any current contracts of the customer.
Cancel Binding Period Information
Action can be scheduled | |
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Behavior Code | AMENDBILLINGTERMS |
Business Classification Code | CANCELEDBINDINGPERIODTERMS |
Restrictions & Validations
Action | Validations | Restrictions | Additional Validation |
---|---|---|---|
Cancel Binding Period |
|
| For prepaid subscriptions, the related wallet must have enough funds to activate all services. If at least one service cannot be activated then the action is rejected. If the action is successfully submitted the wallet is debited for all the services. |
Executing Cancel Binding Period
- Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
- Search for the Subscription you are looking for, using the criteria section
- Click on the Subscription number to go to the Data Entry page of the subscription
- On the left hand side of the screen you can see the ACTION PANEL
- Click on Subscription Related Actions to expand
- Find the action you would like to execute and click on the link to open the action details in a modal window
Classification: Cancel Binding Period
- You have the option to make the following changes
Agreement Date: Click on the Calendar icon and select the date for which the contract has been cancelled
- If required check the following sections for information
EXISTING BILLING TERMS
Provides an overview of the existing billing terms
UNSETTLED BILLS
- Provides an overview of any Bills related to the subscription and have not yet been settled
SUBSCRIPTION ACTION DETAILS
- Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code
- Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
Action Type and Sub Action type are visible only if applicable - Performed By User : Search and add the user that logs the action
If you leave empty then the Logged in user will be set Performed Date: Click on the calendar icon and select date and time
SCHEDULING INFORMATION
If another scheduled Amend Billing Terms action exists, then you are not allowed to execute the action now. You are allowed however, to schedule the action after the execution of the current scheduled action
- NOW: Select Now to execute the action immediately
- ON A SPECIFIC DATE
- Click on the calendar icon and select a date
- Use the time scroller and select time or leave as is to set at midnight
Click on DONE
The date field is mandatory and the date must be greater than the current date
- AFTER A NO. OF DAYS
Enter the value of days based on your business requirements. For example, add 7 days
The number field is mandatory and the specified value must be an integer and greater than 0.
- Click on "SUBMIT"
Action will be validated as provided in the section above and submitted if validations are passed
System Processing
Once the action is submitted the following changes will be carried out by the system:
- A new billing term instance with no binding terms, which replicates the previous one is created
- The existing billing term is replaced and set it to inactive
- The new billing term is set to active
Related Areas