What does this section cover?
When to use Amend Billing Terms
In CRM.COM every time a new subscription is created a billing term is created and associated with the subscription. The subscription Billing Term is created based on the selected Billing Term Scheme at the time of the subscription creation. The Billing Term represents the agreement between a customer and the company, but also to defines the rules and conditions that should be applied during the billing of the specified billable entity. If a customer wishes to change this agreement then the Billing Term will need to be updated accordingly. This is done by using the action "Amend Billing Terms".
There are 6 different actions that can be carried out by using the Action 'Amend Billing Terms'
Visit the links above for a detailed description of each of the actions available via Amend Billing Terms action
Related Areas
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Amend Bundle Services — Use Amend Bundle Services to change the components of Termed Flexible Bundles
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Become Subscriber — Find out how to use the Become Subscriber Subscription Action, used to register a new subscriber
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Remove Services - Regret — Use Regret Service to disconnect and remove Termed Services that have been added to the Subscription a specified number of days ago
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Remove Services - Undo Add Service — Use Undo Services to remove all or selected Draft Termed Services
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Add Effective Services — Discover Add Effective Services
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Remove Services - Cancel — Use Cancel Services to disconnect and remove Termed Services
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Add Draft Services — Discover Add Draft Services
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Stop Services — Use Stop Services to disconnect all or selected Termed Services
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Swap Services — Use Swap Services to replace existing Termed Services with new ones
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Add Expense — Discover Add Expense
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Add Installed Item — Use Add Installed Item to add an Installed Item on a Subscription
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Start Services — Use Start Service to activate all or selected Termed Services
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Remove Installed Item — Use Remove Installed Item when a Subscription Installed Item is no longer necessary
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Swap Installed Item — Use Swap Installed Item to exchange an existing Subscription Installed Item with a new one
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End Short Term Subscription Deactivation — Use End Short Term Subscription Deactivation to stop the short term deactivation period and activate the Subscription
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