Reward Offers Features
- Spyroulla Ioakim
REWARD OFFERS | ||||
Issue Key | Summary | Description | Issue Type | Release |
V5-1465 | Enhancements to Spend Condition representation - validity and expiration | Â | Improvement | Candidate Features |
V5-1433 | Enhance cumulative option on offer (stamp completion)Â | Enhance achievement option on offer to track achievement (for example, six purchases) without a time frame | Improvement | 5.4.2.0 |
V5-1302 | Enhancing Profile completion offer with Gender Option | Ability to set up target conditions for Profile Completeness offer type on providing gender | Improvement | Candidate Features |
V5-1298 | Reward Offer Award Product Conditions Enhancement | Product Discount offer type should be able to provide an award percentage based on specific product families, types or brands | Improvement | 5.4.2.0 |
V5-1283 | Enhance time-based offers to be evaluated daily | Enhance time-based offers (Lottery and Thank You Gift) to be evaluated daily at a specific time | Improvement | 5.3.5.0 |
V5-1235 | Enhanced Profile Completeness Options | Ability to set up target conditions for Profile Completeness offer type on providing gender and verifying phone number | Improvement | 5.4.0.0 |
V5-1109 | Ad-Hoc Return Enhancements | Ability to list ad hoc returns in customer applications and allow negative wallet balance if the ad hoc return is applied on a purchase that award is already spent | Improvement | 5.3.5.0 |
V5-1074 | Approval of Offers | The ability for Business users to approve offers created by a merchant | New Feature | Candidate Features |
V5-960 | Spend Rule Enhancements | When creating a spend rule condition, back-end users should be able to select the business as a spend rule condition. Applicable for business and merchants users | Improvement | Candidate Features |
V5-878 | Create template offers on sign-up of a new business | When a new business signs up, it automatically creates a rewards scheme and four standard offers in an 'inactive' state at the level of the service owner. | Improvement | 5.3.0.0 |
V5-825 | Reward Offer Performance | Ability to award contact based on performance offers (e.g. buy X products and get an award) | New Feature | 5.3.0.0 |
V5-774 | Reward Offer Target Conditions Enhancement | Ability to target country-based locations for incoming purchase transactions | Improvement | 5.3.0.0 |
V5-719 | Happy Hour Offer Amendments | Minor changes related to the Happy Hour offer.
| Improvement | Â |
V5-63 | Reward Offer Tags | Reward offer tags are used to group reward offers based on similar characteristics (e.g. Valentine's Day offer) | Story | Candidate Features |
V5-62 | Offer Goal - Increase Visits / Xth Transaction Wins | Xth Transaction Wins - award the Xth transaction in a row within a time frame. | Story | Candidate Features |
V5-61 | Offer Goal - Increase Visits / Number of Visits | Number of Visits - award contacts based on the number of purchase transactions they have performed at a specific location. | Story | Candidate Features |
V5-60 | Offer Goal - Improve Membership / Application Download | Application Download - award contacts for downloading the mobile app. | Story | Candidate Features |
V5-59 | Offer Goal - Improve Membership / Referral | Referral - award existing customers for introducing a new contact. | Story | 5.2.0.0 |
V5-58 | Offer Goal - Reward Achievement / KPI Performance | KPI Performance - award contacts for accomplishing a KPI. | Story | Candidate Features |
V5-57 | Offer Goal - Reward Achievement / Subscription Maturity | Subscription Maturity - award contacts for uninterrupted subscriptions (based on subscription activation date). | Story | Candidate Features |
V5-56 | Offer Goal - Reward Achievement / Reach a Tier | Reach a Tier - award contacts for advancing to the next tier level. | Story | Candidate Features |
V5-55 | Offer Goal - Reward Achievement / Social Media | Social Media - award contacts for their social media interaction (e.g. liking/sharing a FB post). | Story | Candidate Features |
V5-54 | Spend Conditions | During a purchase transaction, a contact can spend (redeem) an awarded amount from their 'Commerce' wallet balance. Spending an awarded amount can be classified as conditional (e.g. can be spent only on specific products, locations or times) or unconditional (no spend conditions apply). Spend rules Spend rules can be created on-the-fly and can combine time, location and product restrictions.    | Story | 5.1.0.0 |
V5-53 | Award Conditions | The award (cashback) for achieving the offer goal can be in the form of an amount or a percentage, depending on the offer type, and will credit the contact's 'Commerce' wallet balance of the primary account. Award conditions include limiting the number of contacts who can receive the offer and setting the maximum amount to be awarded per transaction for percentage-based awards. | Story | 5.1.0.0 |
V5-52 | Reward Offer Target Conditions | Every offer type has its own target conditions that affect how and when an award will be provided. Customers Location Time Products Transactions Profile Completion | Story | 5.1.0.0 |
V5-51 | Offer Availability | The date range within which the offer is valid to award contacts. The reward offer will have an 'active' state so long as the validity period has not passed; thereafter, the state will be set to 'expired'. The reward offer can be activated again when a new availability period is provided. | Story | 5.1.0.0 |
V5-50 | Offer Goal - Increase Visits | Focuses on awarding contacts based on their purchases' day and/or time. Happy Hour - award contact purchases based on a specific location/time/product. | Story | 5.1.0.0 |
V5-49 | Offer Goal - Improve Membership | Award contacts for joining or referring friends Sign-ups - award contacts for signing up to a reward scheme. Profile Completion - award contacts for completing their personal data. | Story | 5.1.0.0 |
V5-48 | Offer Goal - Increase Spend | Focuses on awarding contacts based on their overall purchase value. Monetary Discount - award contacts on the total value of their purchase (e.g. 1% cashback, 20% birthday discount). Products Discount - award contacts for purchasing a product bundle (can target a specific location). | Story | 5.1.0.0 |
V5-47 | Offer Goal - Reward Achievement | Contacts are awarded for accomplishing a goal. Lottery - award a single contact by picking a lottery winner. | Story | 5.1.0.0 |
V5-46 | Create, Update, and View Reward Offers | Create and maintain the reward offers. Choose from any of the four offer goals to create an offer: Reward achievement, Increase spend, Improve membership, and Increase visits. Each offer belongs to a single reward scheme. | Story | 5.1.0.0 |
V5-2441 | Self-Service List Rewards Enhancement | Self-Service list rewards should also take into consideration the town/city of venues/service points of businesses and merchants/service providers. | Improvement | 5.4.5.9 |
V5-2113 | Enhance Reward Achievement to handle the amount of top-up | Addition of 'Achievement Amount' as an award condition in the Achievement Reward Offer | Improvement | 5.4.4.1 |
V5-1949 | Profile Completeness Usability Issue | Profile Completeness offer should not have a limit on how many times to provide an award. It should be by default once | Improvement | 5.4.4.0 |
V5-3072 | Reward Offer Award Improvement | Usability enhancement to provide a (percentage) award only for the matched target products that were purchased | Improvement | 5.5.2.0 |
V5-57 | New Offer Goal - Reward Achievement / Subscription Maturity | New offer' Subscription Maturity' - awards customers for uninterrupted subscriptions (based on subscription activation date). | Story | 5.5.3.3 |
V5-4222 | Ability to award contacts on transferring wallet funds | Â | Improvement | 5.6.0.0 |
V5-4419 | Reward Offer Award Enhancement | Ability to provide a reward offer's award only once | Improvement | 5.6.0.1 |
V5-4197 | Ability to copy Reward Offers & Promotions | Ability to copy Reward Offers & Promotions through the back-end. | Improvement | 5.6.0.4 |
V5-4714 | Ability to support Tags for Reward Offers | Reward Offer Tags will be used to search Reward Offers in both backend and front-end systems. Tags also included in reports and insights. | Improvement | 5.6.0.5 |
V5-4861 | Ability to export contacts with entries in lottery offers | Ability to export contacts with entries in lottery offers | Improvement | 5.6.0.6 |
V5-5225 | Enhanced UI of products included in various Reward Offer conditions | Enhanced UI of products included in various Reward Offer conditions; include their SKU and name | Improvement | 5.7.0.0 |
V5-5140 | Ability to set up Reward Offers for a multi-currency environment | Ability to set up Reward Offers for a multi-currency environment | New Feature | 5.7.0.0 |
V5-5159 | Expire Reward Offer Process | Performance enhancement: When the availability and/or scheduled date of an offer has passed, then this process will make the offer 'inactive' | New Feature | 5.7.0.0 |
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