Manuals

CRM.COM's user manuals offer comprehensive guidance and instructions to assist back-end system users in effectively navigating and utilising the various features and functionalities of the CRM.COM platform, ensuring a consistent user experience.

Identity Management

Onboard customers, capture transactions from any system and create segmented personas. Provide your customers with amazing no-code apps.

Contacts, Customer Events, Apps, Communications, Segmentation, Activities, Leads, Service Requests, Analytics, Self-Service APIs

eWallet and Promotions

eWallet-based promotions and digital payments. Innovative, frictionless eWallet-based loyalty and rewards to increase retention.

Finance, CRM.COM Wallet, Passes, Rewards, Payment Methods, Commerce Pools

Subscriptions & Commerce

Enterprise-class subscription management and recurring billing with ordering. Robust product catalogue and flexible pricing models for any product or service.

Product Catalogue, Pricing, Promotions, Orders, Inventory & Devices, Subscriptions, Billing, Commerce Pools

Business Communities

Establish your B2B marketplace and aggregate products and promotions within the community. Efficiently foster collaboration between businesses.

Business Network, B2B Network, Settlement, Foundation, Security

CRM.COM Knowledge Base

Manuals

Identity Management

eWallet and Promotions

Subscriptions & Commerce

Business Communities

Related pages