Platform Features
- Spyroulla Ioakim
- Georgia Kountouri
PLATFORM | ||||
Issue Key | Summary | Description | Issue Type | Release |
V5-1499 | Payment gateway intents enhancements | Ability to return the URL endpoint for JCC Merchant intent | Improvement | 5.4.1.0 |
V5-1445 | Ability to set the time zone for an organisation | Ability to set and amend time zone for an organisation (business) | Improvement | 5.4.1.0 |
V5-1438 | Ability to define background images and additional colours for use in front-end systems (apps & portals) | Â | Improvement | 5.4.1.0 |
V5-1428 | Ability to narrow down Google search results based on country of agreement | Â | Improvement | 5.4.0.1 |
V5-1417 | Improve caching - implement the 'no-cache' and 'no-store' directives | Â | Improvement | Candidate Features |
V5-1374 | Support for SMPP over SSL/TLS | Support for SMPP over SSL/TLS | Improvement | 5.4.1.0 |
V5-1301 | New Automation Financial Transactions Events | Ability to trigger automation when a payment or refund financial transaction is created | Improvement | 5.3.5.0 |
V5-1296 | Automations - Approvals | Ability to set up approvals for various processes, such as new tenants using the system on live mode; and new reward offers being activated. | Improvement | 5.4.2.0 |
V5-1293 | Set up payment gateway intents | Ability to request payment gateway intents via contact clients | Improvement | 5.4.0.0 |
V5-1180 | Settle payment gateway, refund back amount not claimed | Refund back to participant spent an amount that was not executed on Settle; the participant does not download Settle | Improvement | Candidate Features |
V5-1141 | Support Test/Live Mode | Ability to switch between test and live mode, while service owner users can approve business requests to go from test mode to live | Improvement | 5.4.2.0 |
V5-1124 | Integrations - Ability to Test by sending Email or SMS | Be able to test an integration such as SMTP and SMS by sending a test email/sms. Add a test now Button. | Improvement | Â |
V5-1108 | Custom Fields in APIs | Enhance APIs for modules Contacts, Orders & Organizations to retrieve/set and filter using any custom field created for the specific module | Improvement | 5.4.3.0 |
V5-1089 | Purchase Events & Webhooks | Ability to create a webhook when a purchase customer event is created | Improvement | 5.3.1.0 |
V5-1050 | JCC Loyalty Services Enhancements | Enhance the JCC Loyalty services to support merchant reconciliation, deletion of contact hash card numbers on deleting payment methods and provide business identification for organisation separation | Improvement | 5.3.2.0 |
V5-1038 | Settle Integration | Introduce Settle payment integration | New Feature | 5.3.2.0 |
V5-950 | Merchant Get Started Usability Improvement | Ability to differentiate the go-live checklist between a merchant and a business | Improvement | Candidate Features |
V5-877 | Notify specific organisations | Ability to notify fulfilled by organisations via automation | Improvement |  |
V5-845 | Notify specific users when a new organisation is created | Ability to notify specific users (via Automation) when a new organisation is created | Improvement | 5.4.0.0 |
V5-788 | Replay WebHooks | Ability to set up automatic retries and delay between such retries while replaying any failed webhook | Improvement | 5.3.0.0 |
V5-754 | Support Web-based Portals | Ability to support Web-based portals using DNS names | Improvement | Â |
V5-669 | Google places autocomplete postcodes and order coverage | Google Places autocomplete does not return the postcode. In addition, check and finalise automation for postcode coverage of orders. | Improvement | Candidate Features |
V5-662 | Service Owner Applications | Enhance applications to support multi-tenant flows | Improvement | 5.3.0.0 |
V5-635 | Twilio WhatsApp Integration | Ability to send communications via Twilio WhatsApp integration | Story | 5.2.2.0 |
V5-557 | ESC/POS Printer Adaptor | Ability to print a confirmed order to an ESC/POS printer via CRM.COM Automations | Story | 5.2.1.1 |
V5-252 | Custom Fields | Ability to configure custom fields and then use them on various entities via backend applications and APIs | Story | 5.3.0.0 |
V5-85 | File Upload | Ability to upload and store files in the system with support for multiple file types and multi-part sending for large-sized files | Story | Â |
V5-83 | Mobile and Web Applications | Ability to define and configure customer applications (native mobile applications and Web-based portals), including sign-in methods and functionality areas | Story | 5.2.0.0 |
V5-290 | Integration with Bank Accounts SEPAÂ | Ability to integrate with banking institutions via the PSD2 SEPA and SEPA Instant Transfer; a contact can make a payment/refund/payout transfer from/to their bank account to their CRM.COM wallet/account | Story | 5.4.4.0 |
V5-2602 | Aloha Order Integration Enhancement | Ability to support a different URL endpoint for each venue and provision orders to Aloha based on that. If such an endpoint is not configured, order provisioning will default to the integration URL endpoint. | Improvement | 5.4.5.10 |
V5-2442 | Increase or change validation of too many requests | Amend the core behaviour of the system to limit the allowed number of purchases for the same Contact and same merchant/venue to 5 per hour | Improvement | 5.4.5.4 |
V5-2352 | JCC Merchant Settlement Enhancements | Ability to parameterise the JCC Merchant settlement services for different merchants | Improvement | 5.4.5.3 |
V5-2236 | Additional custom fields |
| Improvement | 5.4.5.0 |
V5-2225 | Ability to set up and use custom fields for Orders | Ability to set up ad use custom fields for Orders | Improvement | 5.4.5.10 |
V5-2217 | JCC SEPA Integration | JCC SEPA Payment Gateway Integration | New Feature | 5.4.5.10 |
V5-2211 | Use webhooks to integrate with third-party accounting systems |
| Improvement | 5.4.5.0 |
V5-2168 | Setup and manage Partner logos | Ability to define partner logos at the Service Owner level and assign them to a Business configuration. Partner logos will appear at the bottom of the menu bar on the left-hand side of the screen and on mobile apps | Improvement | 5.4.5.3 |
V5-2062 | Upload Attachments on service requests and leads | Ability to upload files (attachments) on service requests and leads via the back-end. | Improvement | 5.4.5.10 |
V5-1987 | New Contact Subscription Custom Form | Ability to activate contact subscriptions using a device serial number (via custom forms) | Improvement | 5.4.5.0 |
V5-1978 | Integration with Nagravision SMSgw | Integration with Nagravision SMSgw | New Feature | 5.4.5.0 |
V5-1971 | Custom Forms | Ability to support custom forms that can cover custom flows using external form integrations | New Feature | 5.4.4.1 |
V5-1947 | Twinsoft Integration Open and Commerce Balance Split | Ability to split order's used wallet funds to open and commerce balance (Twinsoft integration) | Improvement | 5.4.5.0 |
V5-1812 | PayPal Integration | Integration with PayPal | New Feature | 5.4.5.5 |
V5-1760 | Automation Rewards Enhancement | Ability to define for which reward offer(s) and spend method the award automation will be triggered | Improvement | 5.4.3.2 |
V5-1675 | Ability to import data | Ability to import data for Contacts, Devices, and Products using files in CRM.COM | New Feature | 5.4.4.0 |
V5-1613 | View and analysis of events and logs | Implement the ability to view events and the logs associated with an event on CRM.COM Â | New Feature | 5.4.5.0 |
V5-1453 | New filter in automation to differentiate between pass types | Create a new filtering option Pass Classification to allow the creation of automation according to pass plan type (Promotion, Gift, Top-up). | Improvement | 5.4.4.1 |
V5-1108 | Custom Fields in APIs | Enhance APIs for modules Contacts, Orders & Organisations to retrieve/set and filter using any custom field created for the specific module | Improvement | 5.4.4.0 |
V5-117 | Aloha Adaptor | Ability to submit or void an order from CRM.COM to Aloha POS via Automations | Story | 5.4.5.3 |
V5-2505 | New Filter option in Automation - Order ticket not printed | New Filter option in Automation to accommodate cases where an order is not printed | Improvement | 5.4.5.7 |
V5-2130 | Events Log | Ability to view events that have occurred on CRM.COM. | New Feature | 5.4.5.0 |
V5-1977 | Integration with NDS T20 HBSS | Integration with NDS T20 HBSS | New Feature | 5.4.5.0 |
V5-1515 | Backend system translation | Ability to translate the backend system to the preferred language of the user | New Feature | 5.4.6.0 |
V5-1296 | Automations - Approvals | Ability to set up approvals for various processes, such as new tenants using the system on live mode; and new reward offers being activated. | Improvement | 5.4.6.0 |
V5-2264 | Service Requests Approvals | Provide the ability to enable approval requests for service requests for both: back-office users and contacts | New Feature | 5.4.6.0 |
V5-2354 | Ability to support integration adaptors for WIFI | Support integration ID creation that allows the creation of adaptors/plug-ins. Support WIFI as a TAP option | New Feature | 5.4.6.0 |
V5-2355 | Unify plug-in for WIFI | Implementation of the Unify WIFI platform as a WIFI platform option | New Feature | 5.4.6.0 |
V5-2358 | Ability to save user filters | Ability to save the latest filter applied to summary pages by the user | Improvement | 5.4.6.1 |
V5-1866 | Admin and Operational Utilities | Ability to perform admin and operational actions, such as copy and delete a business (and all data) - by Service Owner user only | Improvement | 5.4.6.1 |
V5-2748 | Automation for specific events override the Contact's preferences | For Service Owners and Business Automation - communication events for
override the Contact's communication preference settings to send a communication in any case | Improvement | 5.4.6.1 |
V5-2697 | Support Google Pay for Mobile Passes | Support Google Pay for CRM.COM Mobile Passes. Add the ability to provision a Google Pay pass to Google Wallet. | Improvement | 5.4.6.2 |
V5-2598 | Enable automatic update of wallet passes and push notifications | Mobile pass improvements include:
| Improvement | 5.4.6.2 |
V5-2358 | Ability to save user filters |
| Improvement | 5.4.6.2 |
V5-1866 | Admin and Operational Utilities | Ability to perform admin and operational actions, such as copy and delete business (and all its data)Â | Improvement | 5.4.6.2 |
V5-2777 | Ability to include custom fields in automation | Ability to include custom fields (top-up, payment and Contact based) in automation for top-ups and payments (new) events. In addition, the payment method has been added in the 'New Payment' event as a filter condition. | Improvement | 5.4.6.3 |
V5-2816 | Ability to access custom forms from the contact data page | The enhancement provides the ability to access a custom form from the Contacts screen (currently, the form can only be accessed through the Contacts summary screen) | Improvement | 5.4.6.3 |
V5-2955 | Ability to include Invoice custom fields in automation | Invoice custom fields can also be included in the automation | Improvement | 5.4.6.4 |
V5-3090 | Ability to set up Custom Fields of type 'Numbering Scheme.' | Introducing a new type of custom field called 'Numbering scheme.'
    a) prefixÂ
| New Feature | 5.5.1.0 |
V5-3187 | Ability to maintain and apply default Currencies per Country of agreement | When setting up a multi-country (multi-regional environment), it should be possible to set up the allowed and the base Currency for each supported Country of Agreement. On contact registration, the Contact's account will be in the same Currency as the Country in which the contact registers. | Improvement | 5.5.1.0 |
V5-1975 | Subscription Webhooks in Automation | Provide the ability to trigger webhooks for all subscription-related events. Currently, webhooks are triggered only on activation/deactivation | Task | 5.5.1.0 |
V5-3284 | Ability to trigger a Provisioning Provider's integration of Web APIs on renewing a service | Ability to trigger a Provisioning Provider's integration of Web APIs on renewing a service | Improvement | 5.5.2.0 |
V5-2772 | Irdeto KMS Enhancements | Enhancements added to Irdeto KMS Web Services provider plugin:
| Improvement | 5.5.2.0 |
V5-2622 | Content translation | Ability to set up translations for applications, reward schemes, reward offers, promotions, and products content and retrieve them from self-service APIs (front-end apps) based on the Contact's preferred language | New Feature | 5.5.2.0 |
V5-3284 | Ability to trigger a Provisioning Provider's integration of Web APIs on renewing a service | Ability to trigger a Provisioning Provider's integration of Web APIs on renewing a service | Improvement | 5.5.2.1 |
V5-3323 | Ability to keep the last filter in all summary screens | The last filter used by a system user is saved and reapplied when the user revisits the same summary screen | Improvement | 5.5.2.2 |
V5-3278 | Events History | Enhance events to handle an audit trail concept, where important business changes (e.g. SR stage change) will be tracked and displayed within the supported entities' data pages (orders, leads, service requests, activities) | New Feature | 5.5.3.0 |
V5-2694 | Plug-in registration improvements and Square POSÂ | Ability to select CRM.COM plug-ins from a list | Improvement | 5.5.3.0 |
V5-2543 | Test/Live Mode Enhancements | Ability to support a test mode (mock sandbox environment) for provisioning providers, implement time travel - a simulation feature which imitates the key behaviour and characteristics of rewards, billing & subscription configurations, rules and UI enhancements for test data across SPA | Improvement | 5.5.3.0 |
V5-3176 | Support oAuth2 for CRM.COM plugins | Support oAuth2 for CRM.COM plugins | Improvement | 5.5.3.0 |
V5-1660 | Authentication with OIDC | OIDC for authentication integration from-to 3rd party systems Self-service and back office Initial support for Microsoft 365 | Story | 5.5.3.2 |
V5-5783 | Solidgate Payment Gateway | New Payment Gateway service: Solidgate | New Feature | 5.7.2.5 |
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