Provisioning - Process Provisioning Requests

Provisioning request runs are used to create and submit new provisioning requests when a modification to a subscription affects its activation status.  When the process is executed, the system searches for subscriptions that meet the following criteria and sends the respective requests to the CA/OTT platform (so that the services, hardware and status of the subscriptions match on the two systems):

• Subscriptions have services that should be activated ('Active' in CRM and 'Inactive' in CA/OTT platform).
• Subscriptions have services that should be deactivated ('Inactive' in CRM and 'Active' in CA/OTT platform).
• Subscriptions have a set of installed items that are defined in CRM and not in CA/OTT platform.

The process also gathers and submits to the CA/OTT platform all requests that are pending in CRM.COM, which were created by one of the following (if supported by the provisioning provider):

• Web APIs
• Provisioning provider utilities that are not set to be executed immediately.
• Batch processes, such as mail runs or fingerprint runs, that are not set to be executed immediately.

Provisioning request runs are created when a provisioning request process run definition is submitted.