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Platform Features

Platform Features

PLATFORM

Issue Key

Summary

Description

Issue Type

Release

V5-1499

Payment gateway intents enhancements

Ability to return the URL endpoint for JCC Merchant intent

Improvement

5.4.1.0

V5-1445

Ability to set the time zone for an organisation

Ability to set and amend time zone for an organisation (business)

Improvement

5.4.1.0

V5-1438

Ability to define background images and additional colours for use in front-end systems (apps & portals)

 

Improvement

5.4.1.0

V5-1428

Ability to narrow down Google search results based on country of agreement

 

Improvement

5.4.0.1

V5-1417

Improve caching - implement the 'no-cache' and 'no-store' directives

 

Improvement

Candidate Features

V5-1374

Support for SMPP over SSL/TLS

Support for SMPP over SSL/TLS

Improvement

5.4.1.0

V5-1301

New Automation Financial Transactions Events

Ability to trigger automation when a payment or refund financial transaction is created

Improvement

5.3.5.0

V5-1296

Automations - Approvals

Ability to set up approvals for various processes, such as new tenants using the system on live mode; and new reward offers being activated.

Improvement

5.4.2.0

V5-1293

Set up payment gateway intents

Ability to request payment gateway intents via contact clients

Improvement

5.4.0.0

V5-1180

Settle payment gateway, refund back amount not claimed

Refund back to participant spent an amount that was not executed on Settle; the participant does not download Settle

Improvement

Candidate Features

V5-1141

Support Test/Live Mode

Ability to switch between test and live mode, while service owner users can approve business requests to go from test mode to live

Improvement

5.4.2.0

V5-1124

Integrations - Ability to Test by sending Email or SMS

Be able to test an integration such as SMTP and SMS by sending a test email/sms. Add a test now Button.

Improvement

 

V5-1108

Custom Fields in APIs

Enhance APIs for modules Contacts, Orders & Organizations to retrieve/set and filter using any custom field created for the specific module

Improvement

5.4.3.0

V5-1089

Purchase Events & Webhooks

Ability to create a webhook when a purchase customer event is created

Improvement

5.3.1.0

V5-1050

JCC Loyalty Services Enhancements

Enhance the JCC Loyalty services to support merchant reconciliation, deletion of contact hash card numbers on deleting payment methods and provide business identification for organisation separation

Improvement

5.3.2.0

V5-1038

Settle Integration

Introduce Settle payment integration

New Feature

5.3.2.0

V5-950

Merchant Get Started Usability Improvement

Ability to differentiate the go-live checklist between a merchant and a business

Improvement

Candidate Features

V5-877

Notify specific organisations

Ability to notify fulfilled by organisations via automation 

Improvement

 

V5-845

Notify specific users when a new organisation is created

Ability to notify specific users (via Automation) when a new organisation is created

Improvement

5.4.0.0

V5-788

Replay WebHooks

Ability to set up automatic retries and delay between such retries while replaying any failed webhook

Improvement

5.3.0.0

V5-754

Support Web-based Portals

Ability to support Web-based portals using DNS names

Improvement

 

V5-669

Google places autocomplete postcodes and order coverage

Google Places autocomplete does not return the postcode.

In addition, check and finalise automation for postcode coverage of orders.

Improvement

Candidate Features

V5-662

Service Owner Applications

Enhance applications to support multi-tenant flows

Improvement

5.3.0.0

V5-635

Twilio WhatsApp Integration

Ability to send communications via Twilio WhatsApp integration

Story

5.2.2.0

V5-557

ESC/POS Printer Adaptor

Ability to print a confirmed order to an ESC/POS printer via CRM.COM Automations

Story

5.2.1.1

V5-252

Custom Fields

Ability to configure custom fields and then use them on various entities via backend applications and APIs

Story

5.3.0.0

V5-85

File Upload

Ability to upload and store files in the system with support for multiple file types and multi-part sending for large-sized files

Story

 

V5-83

Mobile and Web Applications

Ability to define and configure customer applications (native mobile applications and Web-based portals), including sign-in methods and functionality areas

Story

5.2.0.0

V5-290

Integration with Bank Accounts SEPA 

Ability to integrate with banking institutions via the PSD2 SEPA and SEPA Instant Transfer; a contact can make a payment/refund/payout transfer from/to their bank account to their CRM.COM wallet/account

Story

5.4.4.0

V5-2602

Aloha Order Integration Enhancement

Ability to support a different URL endpoint for each venue and provision orders to Aloha based on that. If such an endpoint is not configured, order provisioning will default to the integration URL endpoint.

Improvement

5.4.5.10

V5-2442

Increase or change validation of too many requests

Amend the core behaviour of the system to limit the allowed number of purchases for the same Contact and same merchant/venue to 5 per hour

Improvement

5.4.5.4

V5-2352

JCC Merchant Settlement Enhancements

Ability to parameterise the JCC Merchant settlement services for different merchants

Improvement

5.4.5.3

V5-2236

Additional custom fields

  1. Ability to define custom fields for payments, refunds, top-ups and leads

  2. Enhance custom fields to support Users as a type of custom field

Improvement

5.4.5.0

V5-2225

Ability to set up and use custom fields for Orders

Ability to set up ad use custom fields for Orders

Improvement

5.4.5.10

V5-2217

JCC SEPA Integration

JCC SEPA Payment Gateway Integration

New Feature

5.4.5.10

V5-2211

Use webhooks to integrate with third-party accounting systems

  1. Extend Automation to include missing events for Products and Transfers, allowing for webhooks to be fired for the purpose of exporting data to accounting systems.

  2. Communication options will also be available for these Events. 

Improvement

5.4.5.0

V5-2168

Setup and manage Partner logos 

Ability to define partner logos at the Service Owner level and assign them to a Business configuration. Partner logos will appear at the bottom of the menu bar on the left-hand side of the screen and on mobile apps

Improvement

5.4.5.3

V5-2062

Upload Attachments on service requests and leads

Ability to upload files (attachments) on service requests and leads via the back-end.

Improvement

5.4.5.10

V5-1987

New Contact Subscription Custom Form

Ability to activate contact subscriptions using a device serial number (via custom forms)

Improvement

5.4.5.0

V5-1978

Integration with Nagravision SMSgw

Integration with Nagravision SMSgw

New Feature

5.4.5.0

V5-1971

Custom Forms

Ability to support custom forms that can cover custom flows using external form integrations

New Feature

5.4.4.1

V5-1947

Twinsoft Integration Open and Commerce Balance Split

Ability to split order's used wallet funds to open and commerce balance (Twinsoft integration)

Improvement

5.4.5.0

V5-1812

PayPal Integration

Integration with PayPal

New Feature

5.4.5.5

V5-1760

Automation Rewards Enhancement

Ability to define for which reward offer(s) and spend method the award automation will be triggered

Improvement

5.4.3.2

V5-1675

Ability to import data

Ability to import data for Contacts, Devices, and Products using files in CRM.COM

New Feature

5.4.4.0

V5-1613

View and analysis of events and logs

Implement the ability to view events and the logs associated with an event on CRM.COM  

New Feature

5.4.5.0

V5-1453

New filter in automation to differentiate between pass types

Create a new filtering option Pass Classification to allow the creation of automation according to pass plan type (Promotion, Gift, Top-up). 

Improvement

5.4.4.1

V5-1108

Custom Fields in APIs

Enhance APIs for modules Contacts, Orders & Organisations to retrieve/set and filter using any custom field created for the specific module

Improvement

5.4.4.0

V5-117

Aloha Adaptor

Ability to submit or void an order from CRM.COM to Aloha POS via Automations

Story

5.4.5.3

V5-2505

New Filter option in Automation - Order ticket not printed

New Filter option in Automation to accommodate cases where an order is not printed

Improvement

5.4.5.7

V5-2130

Events Log

Ability to view events that have occurred on CRM.COM. 

New Feature

5.4.5.0

V5-1977

Integration with NDS T20 HBSS

Integration with NDS T20 HBSS

New Feature

5.4.5.0

V5-1515

Backend system translation

Ability to translate the backend system to the preferred language of the user

New Feature

5.4.6.0

V5-1296

Automations - Approvals

Ability to set up approvals for various processes, such as new tenants using the system on live mode; and new reward offers being activated.

Improvement

5.4.6.0

V5-2264

Service Requests Approvals

Provide the ability to enable approval requests for service requests for both: back-office users and contacts

New Feature

5.4.6.0

V5-2354

Ability to support integration adaptors for WIFI

Support integration ID creation that allows the creation of adaptors/plug-ins.

Support WIFI as a TAP option

New Feature

5.4.6.0

V5-2355

Unify plug-in for WIFI

Implementation of the Unify WIFI platform as a WIFI platform option

New Feature

5.4.6.0

V5-2358

Ability to save user filters

Ability to save the latest filter applied to summary pages by the user

Improvement

5.4.6.1

V5-1866

Admin and Operational Utilities

Ability to perform admin and operational actions, such as copy and delete a business (and all data) - by Service Owner user only

Improvement

5.4.6.1

V5-2748

Automation for specific events override the C