Identity Management

Onboard your contacts and verify their identity, capture all events and use embedded CRM.COM BI to segment and create micro-personas and engage with your contacts. Provide your contacts with amazing no-code apps.

CONTACTS

Create and manage your contacts on CRM.COM.

CUSTOMER EVENTS

Discover how to create and track customer events for rewards, financial and marketing objectives.

SEGMENTATION

Segment your contacts into micro personas based on who they are and their behaviour and habits.

COMMUNICATIONS

Engage with your contacts through event and plan-based Communications.

ACTIVITIES

Create and assign tasks to users or teams to perform particular actions.

LEADS

Create and track the progress of your prospective customers.

SERVICE REQUESTS

Create service requests on behalf of your contacts or manage service requests created by your contacts.

APPS & PORTALS

Configure your front-end apps, e.g. the Contact App and Portal, Landing Pages and Mobile Pass Cards.

ANALYTICS

Generate insights and reports based on your business operations to monitor growth and identify areas of improvement.