Events

Owned by Spyroulla Ioakim
Last updated: Aug 09, 2023
2 min read

Managing Events

Events are actions resulting from a Log entry triggered by a system user, a system process, a Contact or an external system and successfully processed by CRM.COM.

It’s possible to monitor Events from the back-end system and view details about them.

To view events, navigate to Platform > Events from the main menu on the left-hand side of the screen.

On the Events summary screen, you will see a list of successfully completed Events, along with the date/time on which they were performed.

Select a particular event to see its details.

Viewing an Event

When an Event is selected, you can see additional information about its creation.

  • Date - The date and time the event occurred

  • Submitted by User - The name and id of the user who submitted the event

  • View API log - This link will navigate you to the log details; the log details can include associated API calls along with the response or Webhooks relating to the event (also see Logs manual)

  • Event Data - The Event data pertaining to the creation of this specific Event

Settings

None.

Reference Material

You may also find it helpful to refer to the following manuals for further reading about Events.

Logs

 

TABLE OF CONTENTS

 

 

 

 

Â