Managing Events
Events are actions resulting from a Log entry which has been triggered by a system user, a system process, a Contact or an external system, and successfully processed by CRM.COM.
It’s possible to monitor Events from the back-end system and view details pertaining to them.
To view events, navigate to Platform > Events from the main menu on the left-hand-side of the screen.
On the Events summary screen you will see a list of successfully completed Events, along with the date/time on which they were performed.
Select a particular event to see it’s details.
Viewing an Event
When an Event is selected, you can see additional information relating to it’s creation.
Date - The date and time the event occurred
Submitted by User - The name and id of the user who submitted the event
View API log - This link will navigate you to the log details, the log details can include associated API calls along with the response, or Webhooks relating to the event (also see Logs manual)
Event Data - The Event data pertaining to the creation of this specific Event
Settings
None.
Reference Material
You may also find it useful to refer to the following manuals for further reading in relation to Events.
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