Manuals

CRM.COM's user manuals offer comprehensive guidance and instructions to assist back-end system users in effectively navigating and utilising the various features and functionalities of the CRM.COM platform, ensuring a consistent user experience.

Identity Management

Onboard customers, capture transactions from any system and create segmented personas. Provide your customers with amazing no-code apps.

Contacts, Customer Events, Apps and Portals, Communications, Segmentation, Activities, Leads, Service Requests, Analytics, Self-Service APIs

eWallet and Promotions

eWallet-based promotions and digital payments. Innovative, frictionless eWallet-based loyalty and rewards to increase retention.

Finance, Wallet, Passes, Rewards, Commerce Pools, Payment Methods, Promotions

Subscriptions & Commerce

Enterprise-class subscription management and recurring billing with ordering. Powerful product catalogue and flexible pricing models for any product or service.

Product Catalogue, Pricing, Orders, Inventory & Devices, Subscriptions, Billing

Business Communities

Establish your B2B marketplace and aggregate products and promotions within the community. Efficiently foster collaboration between businesses.

Business Network, B2B Network, Settlement, Foundation, Security