Settlement Business Features

Settlement

Settlement is the process through which awards and spent amounts are reconciled between organisations.

Award settlement involves debiting the organisation that issued the award and crediting the organisation where the corresponding spend occurred.

Business Settlement

Business settlement refers to the internal process used to settle merchants for awards and spending activity. This ensures that merchants receive the correct payments for all qualifying transactions.

B2B Settlement

CRM.COM runs the settlement process to reconcile CRM.COM Wallet spends, marketplace purchases and affiliate commerce between a business, its merchants and any participating B2B merchants.

This process ensures accurate payments to all parties, maintains financial transparency and supports effective cash-flow management.

Analytics

• Reports

  • Settlement Analysis - A detailed analysis of settlement events. Use this report to examine the amount of money credited and debited to the Merchant/Service Provider account during the settlement process.

  • Settlement Analysis per Product - An analysis of settlement events that awarded contacts for their purchases, with detailed information on how each product was awarded.