Adding Single Installed Item to Multiple Distributors

You may want to provide services to a subscription from multiple providers. For example Provider X will be used to provision the subscription with TV channels while Provider Y will be used for provisioning OTT services.

In order to support this, you need to use the same installed item for multiple Providers. Follow the steps below in order to distribute the installed item in multiple distributors. each of which distributor can belong to different providers.

1. DISTRIBUTOR

   1. Select from the available distributors. This will be the one that the services and/or installed item will be distributed on. If you do not want the service and /or item to be distributed anywhere then select None.
      Visit Change Subscription Distribution to find out how to change distribution or add distribution to services and items that have been added with no distributor
      

      According to the selected distributor, Services and Physical Goods will be filtered accordingly.
      • Services Filtering: The system will filter based on the services defined in the Provisioning Provider, that the selected provisioning distributor belongs to
      • Physical Goods Filtering: The system will filter based on the physical goods defined in the Provisioning Provider that the selected provisioning distributor belongs to

2. INSTALLED ITEMS

   1. Click on ADD

      1. Physical Good: Select Physical Good from the drop down list

         Physical Goods allowed to be selected are filtered based on the following:

         • Allowed Physical goods defined in selected Subscription Type
         • Allowed Physical Goods in provisioning provider of selected distributor 

      2. Serial Number: Search using quick search or the click on the lens to open the search modal for the installed item

         Installed Items allowed to be selected are filtered based on the Inventory Management Definition.
         
         

      • A check will be automatically added in the Enabled checkbox
        

      • A record will be created under  Subscription Installed Items to Be Added with the installed item added and the related distributor
        
        
3. Now select a different Distributor
   • The installed item record added on distributor A, is now read only and the Enabled checkbox is not selected.
    
4. To add the same installed item on distributor B, place a check in the Enable checkbox
   
   • A record will be created under  Subscription Installed Items to Be Added with the installed item added and the related distributor