Managing Logs
CRM.COM provides the ability to display all technical and processing information regarding a particular event that has occur. Details regarding the specific occurrence of an event in terms of failure or pass status as well as information specific to the occurrence in the form of API requests and responses responsible for executing an event.
API logs are displayed on the crm application.
To view logs navigate to Platform > logs from the main menu on the left-hand-side of the screen.
On this screen one will be able to view the following:
the status of the response API.
the method call of the api (POST/PUT).
the API url.
The date that the event correlating to this log occured.
Log Details
The following content is displayed in the detailed log view:
status: the status relating to the response of whether the request was successful or not.
source : the url associated with the API call.
ID : the unique API ID.
submitted date: the date and time that the API request was submitted.
IP Address: the IP address from where the request was submitted.
API version: the specific version of this API.
Request and Response: The exact API request and response that was submitted and returned.
Settings
None.
Reference Material
You may also find it useful to refer to the following manuals for further reading in relation to Events.
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