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Attributes
An * indicates a field is mandatory.
Name | Description |
|---|---|
| Main Information | |
| Number | An auto-generated number that uniquely identifies the Customer Event. |
| Classification* | The classification of the Customer Event which is optionally specified during the creation of the Event. Only Customer Event Classifications which are related with the specified Customer Event Type are included in the list of available Customer Event Classifications. |
| Life Cycle State | The Life Cycle State of the Customer Event which can be 'Posted' or 'Cancelled'. |
| Accounts Receivable* | The Accounts Receivable related to the Customer Event. |
| Performed By Unit* | The Unit that initiated the Customer Event. i.e. Represents the Merchant who initiated the Event. |
| Performed Date* | The date on which the Customer Event was performed. |
| Description | A description of the Customer Event. |
Process Immediately APPLICABLE UP TO CRM.COM R9.0.0 | Determines whether the Customer Event should be processed immediately by various business processes, or not. Not processed immediately is the default. |
External System AVAILABLE FROM CRM.COM R10.0.0 | Defines the third-party system that generated the Customer Event. It can only be set by the WEB APIs. |
External System Reference Number AVAILABLE FROM CRM.COM R10.0.0 | A reference number of the Customer Event that uniquely identifies the Event in the External System and CRM.COM. |
| Award Transaction | |
| Award Transaction | An Award made available as a result of a Reward Offer related to the event under evaluation. If a Wallet Transaction is also created to credit the Wallet of the Participant, it will be accessible as a drill-down on the Award. |
| Log Information | |
| Log Information | The standard set of Log Details information available in all entities. |
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