Table of Contents
Navigating to Award Transactions
REWARDS > REWARDS > MANAGE AWARD TRANSACTIONS
Using Award Transactions
Award Transactions are used to award a Rewards Participant a sum of money from a Reward Offer, and credit the Rewards Participant's Wallet with that specific amount (if so defined by the Wallet Definition).
Award Transaction cannot be manually created. They are generated by the execution of the Rewards Run Definition or by the submission of a Customer Event.
- Navigate to Award Transaction and explore existing records via the Summary page.
- Click on the link (name or number) of the record of your interest to enter the Data Entry page and see more detail.
- Use BACK to return to the Summary page
- Click on ACTIONS to discover other possibilities available for Award Transaction .
Check the Validations & Restrictions Table below for a list of available Actions when working with Award Transaction including each Action's related restrictions, validations as well as additional information. View the Attributes Table for a comprehensive description of the Award Transaction fields.
Validations & Restrictions
| Action | Restrictions | Validations | Additional Information |
|---|---|---|---|
| Create |
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| Edit |
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| Delete |
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| Cancel |
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Attributes
An * indicates a field is mandatory.
Name | Description |
|---|---|
| Main Information | |
| Number | An auto-generated number that uniquely identifies each Award Transaction |
| Amount | The amount awarded by the Award Transaction |
| Rewards Participant | The Rewards Participant which is awarded |
| Reward Offer | The Reward Offer that is awarded |
| Life Cycle State | The Life Cycle State of the Award Transaction which can be 'Posted' or 'Cancelled' |
| Contribution Percentage AVAILABLE FROM CRM.COM R10.0.0 | The Contribution Percentage (of the Awarded Amount) to be paid by the Participating Merchant to your business. |
| Contribution Amount AVAILABLE FROM CRM.COM R10.0.0 | The amount to be paid by the Participating Merchant to your business calculated based on the Award Transaction Amount and Contribution Percentage |
| Expiration Date | Date by which the awarded amount is no longer available for spending (If not already spent). |
Rewarded Events The events that cause Award Transaction, of which there must be at least one | |
| Rewarded Customer Events | A list of Customer Events rewarded by the specific Award Transaction |
| Rewarded Subscription | The Subscription awarded by the specific Award Transaction |
| Rewarded Contact Information | The Contact Information that was awarded by the specific Award Transaction |
| Wallet Transaction | The credit Wallet Transaction that was generated for this Award |
| Communications | |
| Communications | Communicationsrelated to the Award Transaction |
| Log Information | |
Log Details | The standard set of Log Details information available in all entities |
Additional Actions for Award Transactions
Cancelling Award Expiration Transactions
- Navigate to AWARD TRANSACTIONS
- Search for the Award Transaction
- Click on the number/name of the record you would like to access, to go to the Data Entry page
- From the Action Menu click on ACTIONS > CANCEL AWARD TRANSACTION
Related Areas