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Configuring Industries

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Table of Contents

Navigating to Industries

CONFIGURATION > CRM APPLICATION > CONTACT INFORMATION > SET UP INDUSTRIES

What are Industries?

Use Industries to to group segments of the economy according to business activity.

As each industry can be broken down into sub-categories, there can be hundreds defined.  Industries can be used as information in both companies and persons.  

  • Navigate to Industries and explore existing records via the Summary page.  Industries follow a hierarchical structure, with 'parent' rows linked to multiple 'children' rows directly beneath them.
  • Click on the (Name) link of any record to open a modal window with its related details. Select an existing industry for the parent to make the specific Industry a child or erase the parent name to make the specific Industry a parent itself.
  • Either SAVE the changes or cancel (X) and go back to the Summary page. 
  • Create a new TREE TEMPLATE (ADD) or delete an existing one (REMOVE)
  • Use EXPAND ALL  to view parents and children and COLLAPSE ALL to only view parents.

Check the Validations & Restrictions Table below for a list of available Actions when working with Industries, including each Action's related validations and restrictions.  View the Attributes Table for a comprehensive description of the Industries' fields.

 

INDUSTRIES

Validations & Restrictions

ActionValidationsRestrictions
Create
  • Mandatory Fields must be defined
  • Not Applicable
Edit
  • Mandatory Fields must be defined
  • Not Applicable
Delete
  • Not Applicable
  • Deleted Contact Information Industries are still visible in Contact Information created using those Industries

Attributes

An * indicates a field is mandatory

Name

Description

Name*

The name of the Industry

Code*

The code of the Industry

Description

The description of the Industry

Parent

The 'parent' row of the Industry, unless the Industry is a 'root'

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