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Logs

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Managing Logs

CRM.COM provides the ability to display all technical and processing information regarding a particular event that has occurred. Details regarding the specific occurrence of an event are logged - in terms of successful completion or not, as well as information specific to executing the event - in the form of API requests and responses are provided.

To view Logs navigate to Platform > logs from the main menu on the left-hand-side of the screen.

On this screen one will be able to view the following:

  • The status of the API response API

  • The call method of the API (POST/PUT).

  • The actual API URL

  • The date that the event correlating to this log occurred

Log Details

The following content is displayed in the detailed log view:

  • Status - Indicates whether the API request response was successful or not

  • Source - The URL associated with the API call

  • ID - The unique API ID

  • Submitted Date - Date and time that the API request was submitted

  • IP Address - The IP address from where the request was submitted

  • API version - The specific version of the API

  • Request Sent / Response Received - The exact API request and response that was submitted and returned

Settings

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Reference Material

You may also find it useful to refer to the following manuals for further reading in relation to Logs.

Events

Events

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