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CRM.COM's user manuals offer comprehensive guidance and instructions to assist back-end system users in effectively navigating and utilising the various features and functionalities of the CRM.COM platform, ensuring a consistent user experience.
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Identity Management
Onboard customers, capture transactions from any system and create segmented personas. Provide your customers with amazing no-code apps.
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Contacts, Customer Events, Apps and Portals, Communications, Segmentation, Activities, Leads, Service Requests, Analytics, Self-Service APIs |
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eWallet and Promotions
eWallet-based promotions and digital payments. Innovative, frictionless eWallet-based loyalty and rewards to increase retention.
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Finance, Wallet, Passes, Rewards, Commerce Pools, Payment Methods, Promotions |
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Subscriptions & Commerce
Enterprise-class subscription management and recurring billing with ordering. Powerful product catalogue and flexible pricing models for any product or service.
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Product Catalogue, Pricing, Orders, Inventory & Devices, Subscriptions, Billing |
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Business Communities
Establish your B2B marketplace and aggregate products and promotions within the community. Efficiently foster collaboration between businesses.
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