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Back to Subscriptions Main Page

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Find out about Use Amend Bundle Services to change the components of Termed Flexible Bundles

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Table of Contents

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When to use Amend Bundle Services

Use Amend Bundle Services when you would like to change the services/channels included in a flexible product bundle service.Services (i.e. channels) included in a Flexible Product Bundle Termed Service. Services cane added to or removed from the bundle, based on the Bundle Components and Bundle Restrictions that are set up on creating the Product.

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action.  Check the Validations & Restrictions Table for a list of available Actions, including each Action's related validations, restrictions and a description of its system process.

View 'Using Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.

Note
  • Use MODIFY to open the modal and select components.
  • Use VIEW PRODUCT BUNDLE COMPOSITION link to see the allowed composition structure.
  • Use Product, Product Type and Product Family Filters to filter the available Service components.
  • Use SELECT to add a new component to the Bundle.
  • Use REMOVE to remove an existing or a newly added component to the bundle.

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Amend Bundle Services Information

Subscription Action Information

(tick)AMENDBUNDLEDSERVICE
Action can be scheduledPreview Rate AvailableBehavior Behaviour CodeBusiness Classification Code
(tick)(tick)AMENDBUNDLEDSERVICE
 
AMENDBUNDLEDSERVICE

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Restrictions & Validations

Click on the Subscription number to go to the Data Entry page of the subscription
ActionValidationsRestrictionsAdditional InformationSystem Processing
Amend Bundle Services
  • The subscription and subscription services are in a valid life cycle state
  • The subscription bundle service composition is not violated
  • The subscription service dependencies are not violated
  • The subscription bundle service Depending on the Composition of the Product:
    • The Subscription Bundle Service composition is observed.
    • The Subscription Service dependencies are observed.
  • The Subscription Bundle Service is not scheduled to be removed or swapped before or after the period that the component will be added.
  • The action Action is available only for subscriptions Subscriptions that already have at least one service Service of type Type Flexible Bundle already.
  • The action Action is available only if the subscription has Subscription is in one of the following Life Cycle States:
    • Draft
    • Effective
    • Not Effective
  • Include Page
    Instant Validation and Billing of Prepaid Subscriptions
    Instant Validation and Billing of Prepaid Subscriptions

Executing Amend Bundle Services

  • Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
  • Search for the Subscription you are looking for, using the criteria section
    • Click on 
  • On the left hand side of the screen you can see the ACTION PANEL
    • Subscription Service
    Related Actions
  • Find the action you would like to execute and click on the link to open the action details in a modal window
    AMEND BUNDLE SERVICESImage Removed

    • MANDATORY & OPTIONAL SERVICE

    • Components
    : Click on MODIFY to open the SELECT COMPONENTS modal to update components
    SELECT COMPONENTSImage Removed
  • Click on View Product Bundle Components (Optional)
    A modal will open with the configuration set up and allowed options for the specific bundle as defined in the Products (this is only informative)
    PRODUCT COMPOSITIONImage Removed
  • Go to the Filters tab and search using:
    1. Product
    2. Product Type
    3. Product Family
      The available products that will be retrieved from the search will only be the ones that are allowed
  • Click on SELECT 
    The product will be added in the components section
  • If you would like to remove the product from the components list go to the PREVIEW & ACTION PANEL where the component is added and click on REMOVE
    SELECT COMPONENTSImage Removed
  • Repeat for all the product you would like to add
  • Click on SAVE to close the modal

    • PREVIEW & ACTION PANEL

  • SUBSCRIPTION SERVICES TO BE AMENDED

    Provides a preview of the services to be amended.

    1. Removed Components: Click on VIEW to view in modal the services to be removed from the bundle
    2. Added Components: Click on VIEW to view in modal the services to be added to the bundle

  • SUBSCRIPTION ACTION DETAILS

    1. Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code

    2. Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
      Action Type and Sub Action type are visible only if applicable

    3. Performed By User :Search and add the user that logs the action 
      If you leave empty then the Logged in user will be set

    4. Performed Date: Click on the calendar icon and select date and time

    • SCHEDULING INFORMATION

    Include PageScheduling Subscription action - GlobalScheduling Subscription action - Global

  • Click on SUBMIT
    Action will be validated as provided in the section above and submitted if validations are passed

    • AnchorprocessingprocessingSystem Processing

    Once the action is submitted the following changes will be carried out by the system:

  • Adds or removes the specified subscription service components
  • Adds or removes the distribution of the specified subscription service components and their related provisioning distributors
  • For removed subscription service components
    • Removes provisioning distributors if there are no other subscription services or installed items distributed on them
    • Sets the subscription service life cycle state history to removed 
    • For added subscription service componentsSets the subscription service life cycle state history equal to the life cycle state history that the bundled service will have during
    • are either added or removed along with their related Provisioning Distributions.
    • For removed Subscription Service components:
      • Provisioning Distributors are removed, if there are no other Subscription Services or Installed Items which they distribute.
      • The Subscription Service Life Cycle State History is set to 'Removed'. 
    • For added Subscription Service components, the Subscription Service Life Cycle State History is set equal to the Life Cycle State History of the bundled Service, during the period that the component will be added
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