Managing Events
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CRM.COM provides the ability to view events that have been successfully processed on the CRM applications. |
Events are actions resulting from a Log entry triggered by a system user, a system process, a Contact or an external system and successfully processed by CRM.COM. |
It’s possible to monitor Events from the back-end system and view details about them.
To view events, navigate to Platform > Events from the main menu on the left-hand - side of the screen.
On this the Events summary screen, you will see a list of successful events and successfully completed Events, along with the date/time on which they were performed.
Details
When selecting Select a particular event it is possible to view the data relating to this event.
Date: the time the event occurred.
to see its details.
Viewing an Event
When an Event is selected, you can see additional information about its creation.
Date - The date and time the event occurred
Submitted by User - The name and id of the user who submitted the event
View API log - This link will navigate you to the log details. The ; the log details pertain to the specific API information can include associated API calls along with the response or Webhooks relating to the event . (also see Logs manual)
Event Data: the event data pertains to to the specific information for this event. - The Event data pertaining to the creation of this specific Event
Settings
None.
Reference Material
You may also find it useful helpful to refer to the following manuals for further reading in relation to about Events.
TABLE OF CONTENTS
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