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Back to Subscriptions Main Page

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Find out about Use Amend Bundle Services ;

What does this section cover?

to change the components of Termed Flexible Bundles

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Table of Contents

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When to use Amend Bundle Services

Use Amend Bundle Services to: Services to change the Services (i.e. channels) included in a Flexible Product Bundle Termed Service. Services cane added to or removed from the bundle, based on the Bundle Components and Bundle Restrictions that are set up on creating the Product.

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action.  Check the Validations & Restrictions Table for a list of available Actions, including each Action's related validations, restrictions and a description of its system process.

View 'Using Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.

Note
  • Use MODIFY to open the modal and select components.
  • Use VIEW PRODUCT BUNDLE COMPOSITION link to see the allowed composition structure.
  • Use Product, Product Type and Product Family Filters to filter the available Service components.
  • Use SELECT to add a new component to the Bundle.
  • Use REMOVE to remove an existing or a newly added component to the bundle.

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Amend Bundle Services Information

Subscription Action Information

 
Action can be scheduled(tick)(error)Behavior Preview Rate AvailableBehaviour Code  Business Classification Code
(tick)(tick) AMENDBUNDLEDSERVICE
 
AMENDBUNDLEDSERVICE

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Restrictions & Validations

Include PageScheduling Subscription action - GlobalScheduling Subscription action - Global
  • Click on "SUBMIT"
    Action will be validated as provided in the section above and submitted if validations are passed
    • AnchorprocessingprocessingSystem ProcessingOnce the action is submitted the following changes will be carried out by the system:
    The action
    ActionValidationsRestrictionsAdditional InformationSystem Processing
    Amend Bundle Services 
    • Depending on the Composition of the Product:
      • The Subscription Bundle Service composition is observed.
      • The Subscription Service dependencies are observed.
    • The Subscription Bundle Service is not scheduled to be removed or swapped before or after the period that the component will be added.
    • The Action is available only for Subscriptions that already have at least one Service of Type Flexible Bundle.
    • The Action is available only if the subscription has Subscription is in one of the following Life Cycle States:
        All
      • Draft
      • Effective
      • Not Effective
      • In Resting
      • Regretted
      • Cancelled
      • Short Term ffective
      • Short Term Not Effective

     

     

    		 

     

    Executing Amend Bundle Services

  • Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
  • Search for the Subscription you are looking for, using the criteria section
  • Click on the Subscription number to go to the Data Entry page of the subscription
  • On the left hand side of the screen you can see the ACTION PANEL
  • Click on Subscription Service Related Actions OR Subscription Installed Items Related Actions OR Subscription Related Actions to expand 
  • Find the action you would like to execute and click on the link to open the action details in a modal window
  • If required check the following sections for information 

    1. EXISTING SUBSCRIPTION SERVICES

      1.  Provides an overview of the existing subscription services 

    2. EXISTING SUBSCRIPTION INSTALLED ITEMS

      1. Provides an overview of the existing subscription installed items

    3. UNSETTLED BILLS

      1. Provides an overview of any Bills related to the subscription and have not yet been settled

    • SUBSCRIPTION ACTION DETAILS

  • Classifications: Select Action Classification, which essentially is the business classification code for actions that for the same behavior code have multiple business classification

  • Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code
  • Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
    Classification, Action Type and Sub Action type are visible only if applicable
  • Performed By User : Search and add the user that logs the action 
    If you leave empty then the Logged in user will be set

  • Performed Date: Click on the calendar icon and select date and time

    Info

    If the Subscription Action is related to ACTIVATION of a service, then the Performed Date can be set in the past and billing will start the billing of the service(s) based on the Performed date. Even though date can be set in the past, it must be after the service was added on the subscription as Draft

    • Include Page
      Instant Validation and Billing of Prepaid Subscriptions
      Instant Validation and Billing of Prepaid Subscriptions
    • Subscription Service Components are either added or removed along with their related Provisioning Distributions.
    • For removed Subscription Service components:
      • Provisioning Distributors are removed, if there are no other Subscription Services or Installed Items which they distribute.
      • The Subscription Service Life Cycle State History is set to 'Removed'. 
    • For added Subscription Service components, the Subscription Service Life Cycle State History is set equal to the Life Cycle State History of the bundled Service, during the period that the component will be added
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