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Back to Subscriptions Main Page

Excerpt
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Find out about Use the New Billing Terms ;

What does this section cover?

Classification to replace the current contract with a new one

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Table of Contents

Table of Contents
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When to use New Billing Terms

Use New Billing Terms to: Use the New Billing Terms Classification to replace the subscriber's current contract with a new one or in order to change basic attributes of the current contract such as:

  • Billing Term Scheme
  • Billing Frequency
  • Price Plan
  • Binding Period
  • Binding Start
  • Binding End
  • Concurrent Usage
  • Concurrent Usage Rate Percentage

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action. Check the Validations & Restrictions Table  for a list of available Actions, including each Action's related validations, restrictions, additional information and a description of its system process.
View 'Using the Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.

NEW BILLING TERMSImage Added

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New Billing Terms Information

Subscription Action Information

(tick)AMENDBILLINGTERMS
Action can be scheduledPreview Rate AvailableBehavior Behaviour CodeBusiness Classification Code
(tick)(error)AMENDBILLINGTERMSNOBINDINGPERIODTERMCHANGES
 

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Restrictions & Validations

The action is available only if the subscription has
ActionValidationsRestrictionsAdditional InformationSystem Processing
New Billing Terms
  • The rules defined in the related billing term scheme are not violated
    • Concurrent usage based pricing rules are not violated
    • The specified billing term frequency is within the allowed billing frequencies
    • The specified binding period is within the allowed binding periods
    • The specified price plan is within the allowed price plans
    • The effective subscription services are within the supported services
  • The rules defined in the active billing term definitions are not violated
    • Billing term amendment rules are not violated
    • The specified billing term frequency is within the allowed billing frequencies
    • The specified binding period is within the allowed binding periods
  • The following fields have options based on the existing or selected Prepaid or Normal Billing Term Scheme of the Subscription:
    1. Concurrent Usage Based Pricing Rules
    2. Billing Term Frequency
    3. Binding Period
    4. Price Plan
    5. The 'Effective' Subscription Services are within the supported Services.
  • The Action is not allowed if another scheduled Amend Billing Terms Action exists. You will be allowed to schedule the update of the Billing Term only after the scheduled Action.
  • The Action is available only if the Subscription is in one of the following Life Cycle States:
    • Draft
    • Effective
    • Not Effective
    • In Resting
 

 

Executing New Billing Terms

  • Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
  • Search for the Subscription you are looking for, using the criteria section
  • Click on the Subscription number to go to the Data Entry page of the subscription
  • On the left hand side of the screen you can see the ACTION PANEL
  • Click on Subscription Related Actions to expand 
  • Find the action you would like to execute and click on the link to open the action details in a modal window
  • Classification: Select NEW BILLING TERMS
    Image Removed 
  • If required check the following sections for information 

    1. EXISTING BILLING TERMS

      1. Provides an overview of the existing subscription installed items

    2. UNSETTLED BILLS

      1. Provides an overview of any Bills related to the subscription and have not yet been settled

    • SUBSCRIPTION ACTION DETAILS

  • Classifications: Select Action Classification, which essentially is the business classification code for actions that for the same behavior code have multiple business classification

  • Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code
  • Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
    Classification, Action Type and Sub Action type are visible only if applicable
  • Performed By User : Search and add the user that logs the action 
    If you leave empty then the Logged in user will be set

  • Performed Date: Click on the calendar icon and select date and time

    Info

    If the Subscription Action is related to ACTIVATION of a service, then the Performed Date can be set in the past and billing will start the billing of the service(s) based on the Performed date. Even though date can be set in the past, it must be after the service was added on the subscription as Draft

    • Include PageScheduling Subscription action - GlobalScheduling Subscription action - Global
  • Click on "SUBMIT"
    Action will be validated as provided in the section above and submitted if validations are passed
    • AnchorprocessingprocessingSystem Processing

    Once the action is submitted the following changes will be carried out by the system:

    • A new billing term instance which replicates the previous one having the same binding terms is created
    • The existing billing term is replaced and set to inactive
    • The new billing term is set to active

    • The following fields are only visible and available for selection if certain conditions are met:
      • Binding Period: The selected Billing Term Scheme is not of Type Prepaid.
      • Binding Start: The selected Billing Term Scheme is not of Type Prepaid.
      • Concurrent Usage: The selected Billing Term Scheme supports concurrent usage.
      • Concurrent Usage Percentage: The selected Billing Term Scheme supports concurrent usage.
    • A new Billing Term instance which replicates the previous one and has identical binding terms is created and activated.
    • The existing Billing Term is replaced and set to 'Inactive'.

    • When replacing a Prepaid Billing Term Scheme with post-rated Services with a Prepaid Billing Term Scheme with pre-rated Services (given that the Services are the same) or vice versa, the following will occur in the system:

      • On switching from prepaid post-rated to prepaid pre-rated: 
        • The system applies the same validations that are applied while setting a Service as 'Effective'.
        • No Billing is executed.
        • The Services that changed from post-rated to pre-rated will be billed for a period in advance through the next scheduled Prepaid Billing Run.
      • On switching from prepaid pre-rated to prepaid post-rated Billing Term scheme
        • No Billing Actions are applied
        • The Services that changed from pre-rated to post-rated will be credited for the period that was billed in advance and will be billed again through the next scheduled Prepaid Billing Run.
          • The period to be credited will start from the date after the Action was executed up to the date that the Service was billed in advance.
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