Managing Events

CRM.COM provides the ability to view events that have been successfully processed on the CRM applications.

Info

Events are actions typically triggered

based on certain actions performed by the user or contact. It is

by a system user, a Contact or an external system, and successfully processed by CRM.COM.

It’s possible to monitor these events and view details pertaining to them.

To view events, navigate to Platform > Events from the main menu on the left-hand-side of the screen.

On this screen you will see a list of successful events and the date/time on which they were performed.

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When selecting Select a particular event it is possible to view the data details relating to this eventit.

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Date: the - The date and time the event occurred.
View API log : this - This link will navigate you to the log details. The , the log details pertain to the specific API information can include addition Webhook or associated API calls relating to the event. , along with the response (see also Logs manual)
Event Data: the - The event data pertains to to the specific information for this event .

Settings

None.

You may also find it useful to refer to the following manuals for further reading in relation to Events.

TABLE OF CONTENTS

Table of Contents