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Managing Logs

Info

CRM.COM provides the ability to display all technical and processing information regarding a particular event that has occuroccurred. Details regarding the specific occurrence of an event are logged - in terms of failure or pass status successful completion or not, as well as information specific to executing the occurrence event - in the form of API requests and responses responsible for executing an event.

API logs are displayed on the crm application

are provided.

To view logs Logs navigate to Platform > logs from the main menu on the left-hand-side of the screen.

On this screen one will be able to view the following:

Image RemovedImage Added
  • the The status of the API response API .

  • the The call method call of the api API (POST/PUT).the

  • The actual API url.URL

  • The date that the event correlating to this log occured. occurred

Log Details

The following content is displayed in the detailed log view:

  • status: the status relating to the response of Status - Indicates whether the API request response was successful or not.source : the url

  • Source - The URL associated with the API call .

  • ID : the - The unique API ID . submitted date: the date

  • Submitted Date - Date and time that the API request was submitted .

  • IP Address: the - The IP address from where the request was submitted .

  • API version: the - The specific version of this the API .

  • Request and Sent / Response : Received - The exact API request and response that was submitted and returned .

Settings

None.

Reference Material

You may also find it useful to refer to the following manuals for further reading in relation to Logs.

Events

Events

TABLE OF CONTENTS

Table of Contents