job_requested_physical_goods_replacements_update_parameters

 job_requested_physical_good_replacements object parameter data

Name

Type

Description

action

(mandatory)

String

Defines if a new or existing information will be updated.The supported values are the following:

ADD or REMOVE

installed_item_identifier

(mandatory and applicable only on add based on conditions)

Installed Item Identifier

The identifier of the traceable physical good related with the requested physical good. This information is available and mandatory but for Replace Physical Goods jobs. The allowed traceable physical good identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the installed item

serial_number

(semi-optional)

String

The serial number of the installed item

alternative_code

(semi-optional)

String

The alternative code of  a installed item

Available from CRM.COM R9.0.0

warranty_coverage_reason_identifier

(mandatory and applicable on add and based on conditions)

 

The identifier of the warranty coverage reason that provides reasoning for the traceable physical good's swap. This information is available and mandatory  only if the job requested physical good to be replaced is still under warranty.

Name

Type

Description

id

(semi-optional)

String

The ID of the warranty coverage reason

name

(semi-optional)

String

The name of the warranty coverage reason

alternative_code

(semi-optional)

String

The alternative code of the warranty coverage reason