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Managing Events

CRM.COM provides the ability to view events that have been successfully processed on the CRM applications.

Events are triggered based on certain actions performed by the user or contact. It is possible to monitor these events and view details pertaining to them.

To view events, navigate to Platform > Events from the main menu on the left-hand-side of the screen.

On this screen you will see a list of successful events and the date on which they were performed.

Details

When selecting a particular event it is possible to view the data relating to this event.

  • Date: the time the event occurred.

  • View API log : this link will navigate you to the log details. The log details pertain to the specific API information relating to the event.

  • Event Data: the event data pertains to to the specific information for this event.

Settings

None.

Reference Material

You may also find it useful to refer to the following manuals for further reading in relation to Events.

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