5.7.2.5

CRM.COM release 5.7.2.5 includes the following features, enhancements & bug fixes:

 

Issue key

Summary

Description

Issue Type

Components

V5-5924

Payment terms are not set on the account when created through Contacts Web API

A Contact is created with an account using POST /contacts API, but the specified payment terms are not set on the account

Bug

ACCOUNTS

V5-5887

Include applied discounts breakdown in estimation Web APIs

Provide the ability to retrieve a breakdown of all discounts that will be applied when performing invoicing estimation. This includes invoicing estimation when previewing an invoice, an order to be placed and when previewing upcoming bills for a subscription.

Improvement

ACCOUNTS

V5-5783

Solidgate Payment Gateway

New Payment Gateway service: Solidgate

New Feature

ACCOUNTS

V5-5915

Account information not set in Mongo's Contact Profiles

Account information is not set in Mongo's Contact Profiles when a new contact with an account is created in the back-end.

Bug

ANALYTICS

V5-5861

Include Account Balance as a filter in the Contacts Summary report

Include Account Balance as a filter in the Contacts Summary report

  • Filter name: Account Balance

  • There’s a selection with values Equal, Not Equal Less than, More than, Between, Less than or equal, More than or equal

  • Depending on the selection, show the textbox(es) below the operator selection 

Improvement

ANALYTICS

V5-5945

Enhanced contact information available in CRM-entities

  1. Enhance contact details available when viewing a Service Request, a Lead and an Activity. Additionally, show the contact’s address (if any). Address info (apart from the standard format) should also include the address type and the name. Same enhancement in Orders (delivery orders).

  2. Provide the ability to specify the SR’s address even after the SR is created

  3. Include full address information when viewing contacts from the summary screen as well.

Improvement

CONTACTS

V5-5941

Include Contact Category in List Contacts Web API

Include Contact Category in List Contacts back-office Web API

Improvement

CONTACTS

V5-5922

Issue when creating a contact with a long phone number

Issue when creating a contact with a long phone number. Phone number includes 10 digits

Bug

CONTACTS

V5-5925

Issue when copying a Product

When copying a flexible bundle product, a validation message refers to Composite products and their modifiers. Investigate why the validation is shown and what it is trying to prevent. The expected behaviour is that the flex bundle and all of its compositions are copied to the new product.

Bug

PRODUCT CATALOGUE

V5-5831

Ability to view basic contact information on the Service Request screen

Ability to view basic contact (email and phone) information on the Service Request screen

Improvement

SERVICE REQUESTS

V5-5031

Service Request  UI issue with Category 

When adding or changing the category of a service request, the changes are not reflected on the UI unless you refresh the screen. 

Bug

SERVICE REQUESTS

V5-5952

The ability for a community owner to share a usage allowance with all community members

  • The ability for a community owner to share a usage allowance with all community members. The community owner selects which usage product allowance settings of the subscription services will be shared with all of the community members.

  • View remaining usage allowance of a member: View the remaining accumulated allowance (if any) and the remaining usage allowance for each one of the member’s usage product settings - OR user searches using a SKU only. If a member has shared usage allowance, then this is not returned, info can be retrieved from the remaining usage of the owner

  • Usage authorisation: Allow usage authorisation for a specific usage product (usage service or non-traceable physical good)

Improvement

SUBSCRIPTIONS

V5-5943

Rounding issue in billing estimation

Rounding issue in billing estimation. Both bill preview and billing run to be checked

Bug

SUBSCRIPTIONS

V5-5920

Usage transaction information issue

The net amount, tax amount, and discount amount should be equal to the relevant invoice line amount. Change mongo transaction information and rating information of the get single usage api

Bug

SUBSCRIPTIONS

V5-5919

Issue when loading product categories on setting up usage allowance

Issue when loading product categories on setting up usage allowance. All categories must be returned when setting up:

  • product price’s usage allowance

  • a subscription service’s usage allowance

  • a member’s usage allowance

Bug

SUBSCRIPTIONS

V5-5914

Enhanced List Usage Records Web API

  1. Include “created_date” in the query parameters and the response. To also be included in GET single usage record Web API.

  2. Include the “invoice” object in response (id, number, reference number)

Improvement

SUBSCRIPTIONS

V5-5913

Ability to apply Promotions when billing rated Usage Records

Ability to apply Promotions when billing rated Usage Records. Usage to be billed based on the rated amount included in the usage record, but it is also eligible for any applicable Promotion configured in CRM.COM

Improvement

SUBSCRIPTIONS

V5-5890

The next payment date is not calculated correctly

The next Payment Date for a subscription is not calculated correctly. It does not consider the account’s payment terms, it’s calculated based on the default Payment Terms configured in the business rules.

Bug

SUBSCRIPTIONS

V5-5880

Ability to easily set up a member's allowance based on the owner's service usage allowance

Ability to easily set up a member's allowance based on the owner's service usage allowance. Instead of adding each individual product allowance per member, simply enable Usage Allowance for a community member and then specify that the member has the same usage allowance as the community owner’s service allowance.

Improvement

SUBSCRIPTIONS

V5-5877

Manage Community Person Usage Allowance

Provide the ability to list, query and consume a community person’s usage allowance through dedicated Web APIs.

Improvement

SUBSCRIPTIONS

V5-5873

Ability to perform preview billing in trial services

Ability to perform preview billing in trial services. Bill preview returns the expected date that the service will be billed and how much it will be billed (event-based/recurring charges also included). While in trial, though, the service cannot be billed in advance.

Improvement

SUBSCRIPTIONS

V5-5868

Enhanced Bill Preview information per subscription

Enhanced Bill Preview features:

  1. View the upcoming bills: Show each bill’s expected date to be issued (next billing date)

  2. Preview bill when billing upcoming cycles add

    1. Net

    2. Tax - the total plus taxes breakdown as in Invoices

    3. Discount - the total plus discounts breakdown

    4. Total, all amounts right-aligned

  1. Show each bill’s date to be issued (next billing date) below the total amount or above the charges

Improvement

SUBSCRIPTIONS

V5-5867

Additional Information in Usage Records Mongo Collection

Additional Information in Usage Records Mongo Collection:

  • Include an applied promotion’s Tags as a list whenever discounts were applied

  • Include a UDR’s billed amount as well (regardless of whether it was billed by its initially specified charged amount - by 3rd party system - or if CRM.COM pricing was applied

Improvement

SUBSCRIPTIONS

V5-5929

Issue with linking the CRM.COM Wallet

The customer registered to the front end and used a phone to create the CRM.COM Wallet. Then, a second contact tried to link their CRM.COM Wallet using the first contact’s wallet identity, which resulted in two contacts having the same wallet. Each contact should have a single CRM.COM Wallet, and the identity must be unique across businesses and within the same business.

Bug

WALLET

V5-5921

CRM.COM Wallet duplications

There is an issue when the POST wallets Web API is triggered twice for the same contact. The second call wrongly creates one more CRM.COM Wallet for the same contact. Validation needs to be added to prevent more than one CRM.COM Wallet for the same contact and within the same business.

Bug

WALLET

V5-5960

New Order webhook field name issue

Product type composition is named as typeComposition, rename to type_composition

Bug

USER EXPERIENCE AND TECHNICAL

V5-5936

Timezone issue in statement details api

The posted date in the statement_details API is returned in the time zone of the business instead of UTC.

Bug

USER EXPERIENCE AND TECHNICAL

V5-5933

Subscription action change service classification issue

When changing a service to a zero price service, the classification is not correct

Bug

SUBSCRIPTIONS

V5-5930

Service recommendation does not retrieve options for churned subscription

Service recommendation does not retrieve options for churned subscription

Bug

SUBSCRIPTIONS

V5-5905

OIDC configuration document is not cleared from redis

When the OIDC configuration for contacts is changed, the OIDC configuration document is not cleared from redis.

Bug

USER EXPERIENCE AND TECHNICAL

V5-5891

Issue with loading b2b organisation venues

Issue with loading b2b organisation venues

Bug

BUSINESS NETWORK

V5-5883

Passes report not sent

The passes report is not sent when no records are retrieved. Apply the fix to both the 'scheduled' and 'run now' options.

Bug

PASSES

V5-5639

Handle b2b purchase cancellation

Handle b2b purchase cancellation

Bug

CUSTOMER EVENTS

V5-5447

Issue when creating entities based on a queue - queue must be Active

When creating a new Service Request, the drop-down list to select the queue retrieves all service request queues. As a result, the user can select an ‘inactive’ queue, and then can’t save the Service Request unless they select one that’s ‘active’.

Bug

SERVICE REQUESTS