5.6.0.0

Release CRM 5.6.0.0 includes the following features, enhancements & bug fixes:

 

Issue key

Summary

Description

Issue Type

Components

V5-4340

Ability to post server-to-server payments via JCC Payment Gateway

Ability to post server-to-server payments via JCC Payment Gateway, for businesses/owners of JCC merchant accounts that have already enabled the 3DS flow at their front-end

Improvement

ACCOUNTS 

V5-4279

Filtering of countries when setting up a Tax Rate

When setting up a Tax Rate, only the business's enabled Countries of agreement (plus base country) must be available for selection. Currently all countries are displayed.

Task

ACCOUNTS 

V5-4315

Include Awarded amount in Purchases Insights

Purchases Insights to display 'awarded amount' in exported UGD file. Enhanced UGD export using product / merchant / venue breakdowns

Improvement

ANALYTICS

V5-4281

Language code added to Register Contact self-service API 

When a contact changes the language setting during the registration process from the front-end (app/portal), the new language is not set for the contact, so the language is English by default. When the contact is sent communications they are in English, instead of their preferred language. 

Task

COMMUNICATIONS

V5-4369

Issue with bilingual communication for OTP verification during registration

During the contact registration flow via front end system - the OTP verification message is being sent in English, for a contact whose preferred language was set to Greek.
Note that the welcome email is sent in the correct language 

Bug

COMMUNICATIONS

V5-4180

Ability to set up Usage Charge Limits per Contact

Ability to set up Usage Allowance Limits per contact, that override the business's default business rules when it comes to these settings

New Feature

CONTACTS

V5-4179

Communities CRM.COM Wallet & Usage Consumption Enhancements

Ability to set up Communities where members have access to consuming usage and use CRM.COM wallet

New Feature

CONTACTS

V5-4347

Submitted by' (user) not displayed when Viewing an order's events

Submitted by' (user) not displayed when Viewing an order's events

Task

ORDERS

V5-4286

Self-service /estimates/order_fulfillment enhanced to include country_code

New attribute 'country_code' added to self-service /estimates/order_fulfillment_ API, default value should always be contact's country of agreement.

The APIs response should filter locations based on the country_code set.

Improvement

ORDERS

V5-3285

Enhanced Product Catalogue

Product Catalogue enhancements

  • Introduce a product 'Default Price'

  • Price for a service while 'in contract' and when not 'in contract'

  • Ability to differentiate the price of a product for different periods (period pricing). The feature creates a new version of the price that will be applied at a period of time. Subscribers in contract are never affected by the price change. By default a service in contract will always be billed based on the price agreed upon ordering. On exiting the contract period, the service will start being billed based on the new price that is valid during that time (if a new price was applied)

Improvement

PRODUCT CATALOGUE

V5-4289

Delegate Offers

Ability for a B2B Merchant to setup a delegate (proxy) offer

  • Targets the contacts of the business

  • Can create product specific offers for the products owned by this Merchant

  • Can create a reward offer as 'funding owner proxy', meaning that the Merchant owns and funds the offer but the purchase events take place at the business and it's merchant network

Improvement

REWARDS CORE, REWARDS OFFERS

V5-4265

Ability to sign up to reward schemes using codes

Ability to sign up to reward schemes using codes

New Feature

REWARDS CORE

V5-4222

Ability to award contacts on transferring wallet funds

Community owners awarded on accepting to transfer their CRM.COM Wallet funds to one of their community's members.

  • Ability to set up an Automation for the new event of accepting CRM.COM Wallet transfer and create an Achievement customer event

  • Award the community owner based on an Achievement Reward offer

Improvement

REWARDS CORE, REWARDS OFFERS

V5-1516

Reward Event Filters Enhancements

Ability to filter between posted and cancelled reward events

Improvement

REWARDS CORE

V5-4346

Expense and its promotion not applied on initiating a service (on first activation)

Event-based expense is configured upon initiating a service (there's also a promotion on the expense). Order estimates shows the correct billing info. Subscription is created on placing the order, but due to insufficient funds the service is not activated (Draft). After topping up the account and activating, the first bill does not include the expense. Service initiation should include adding a service as effective on a subscription OR activating an existing service for the first time ('Draft' to 'Effective')

Bug

SUBSCRIPTIONS

V5-4304

Event-based charges issue on initiating a trial service

Event-based charge configured so as to be applied on the next billing period is being triggered on initiating a trial service. As a result, billing tries to bill the subscriber and because billing fails (0 credit limit) the trial service remains as 'draft'.

Bug

SUBSCRIPTIONS

V5-4303

SaaS Subscriptions issues

Business owner wants to cancel the subscription

  • modal window includes a 'Delete' button - replace with an 'OK' button

  • PUT services/id API is called correctly and replies back with a proposed scheduled date (i.e. cancellation cannot be performed immediately)

  • user is not informed, once the action is submitted the modal closes with no further messages

Business owner

  • Use 'scheduled_actions' of GET contacts/id/services to show a badge in My Subscription box with label 'Pending Changes' - in red

Bug

SUBSCRIPTIONS

V5-4233

Issue when resetting the billing day while 'in trial'

While service is 'in trial', another service is added with no trial period. Billing day of the subscription should be reset to the date on which the new service is added.

Task

SUBSCRIPTIONS

V5-3854

Ability to extend a service's trial period

Ability to extend a service's trial period

New Feature

SUBSCRIPTIONS

V5-4389

Custom Forms - display explicit component location in Edit mode

When editing a custom form, it's unclear whether the selected component location is 'zone' or 'data page', currently only the entity name is displayed.

Bug

USER EXPERIENCE AND TECHNICAL

V5-1578

Financial Transaction and Customer Event Data Page Enhancements

Update existing financial transaction and customer events data page with a new look and feel

Task

USER EXPERIENCE AND TECHNICAL

V5-4350

Enhanced SMPP integration

Message Class' integration attribute to also support a 'null' option. Selection to also include the 'Select' option (similar to SMTP integration's attributes)

Task

Utilities

V5-4339

Activity Feed search result counter issue

Search results in Contact screen Activity Feed (the counter) is not correct, e.g. 14 records for a contact, but when navigating  to second page it shows 20 out of 26

Bug

Utilities

V5-4316

Ability to create custom forms for merchants/venues 

  • Currently, custom forms can only be created for Contacts at the level of the business. System functionality will be extended to allow creation of custom forms for Merchants/Service Providers and Venues/Service Points.

  • Option to create Merchant/Service Provider and Venue/Service Point using a custom form from respective summary screens.

  • Ability to view Merchant/Service Provider and Venue/Service Point using a custom form from the data page of the respective organisation.

Improvement

Utilities

V5-4301

Wrong automation event on Service Owner level

Automation at the service owner level includes an events that refers to 'Request Password Reset' with a description that says 'Contact requested a password reset'.

Bug

Utilities

V5-2521

B2B Spend

Ability for businesses to enable the CRM.COM Wallet (gateway), therefore, providing the possibility for their contacts to spend their wallet money at other businesses, which have also enabled such a gateway

New Feature

WALLET

V5-4374

B2B invitations summary page filters and views

B2B invitations summary page

  • add filters and content views

  • default view should be 'All Invitations'

Task

USER EXPERIENCE AND TECHNICAL

V5-4362

Invoice events created even though the invoice is not created

Manually created invoices with 'account debit' as default payment method sends events even though the invoice is not created

Bug

ACCOUNTS 

V5-4361

Issue on Reward Offers & Commerce Pools filter

  • Commerce Pools - is Promoted not sending filter correct

  • Reward Offers - is Featured not sending filter correct

Bug

USER EXPERIENCE AND TECHNICAL

V5-4342

Switch Organisation Issue

Switching between organisations does not work

Bug

BUSINESS NETWORK

V5-4338

Import Enhancements

Ability to process the imported file even when records already exists (duplicate records to be logged)

Improvement

INVENTORY

V5-4332

Create Service requests from ProductFruits onboarding tool

Create a webhook on tenancy, which will listen for a request, find the billing related contact and create a SR for the business with a description 

Task

USER EXPERIENCE AND TECHNICAL

V5-4326

Merchant User authentication issue

An exception is thrown when a merchant logs out while in 'test mode', and then tries to login using a live public API key

Bug

BUSINESS NETWORK

V5-4325

Issue with Automation filter

Contact category 'Is Not' filter in Automations is not working

Bug

USER EXPERIENCE AND TECHNICAL

V5-4314

Country code is missing from phone and throws exception on retrieving contact tags for communication

Country code is missing from phone, and throws exception on retrieving contact tags for communication

Bug

COMMUNICATIONS

V5-4311

SR flow performance investigation

  • filters summary lazy load (categories )

  • default queue to redux (when create the entity)

Task

SERVICE REQUESTS

V5-4308

Error handling provisioning responses when there is no status

Error handling provisioning responses when there is no status

Bug

SUBSCRIPTIONS

V5-4307

UI Performance issue investigation

Performance issues on UI on Firefox.
Issues when accessing multiple overview pages

Task

USER EXPERIENCE AND TECHNICAL

V5-4295

Ability to set up and use Event-based Charges for Orders

Ability to set up and use Event-based Charges for Orders. In addition, introduce the ability to charge an extra expense on a delivery Order based on the distance

New Feature

ORDERS

V5-4294

Service Owner Platform Settings

Under platform settings of a service owner, remove 'bulk data operations' and 'tags' (not contact & organisation)

Bug

BUSINESS NETWORK

V5-4287

Product Ordering & Commerce Spend Restrictions

Ability to support (per product) the max wallet commerce amount that can be spent during ordering

Improvement

ORDERS

V5-4237

Refund data page issue with refund method when Payout is Card

Refund data page issue on refund method when Payout is Card

Bug

USER EXPERIENCE AND TECHNICAL

V5-4151

Masquerade Improvements

Resolve security issue when masquerading to not allow users to masquerade back to any organisation that might not have permissions to do so (only applicable from APIs)

Improvement

SECURITY AND USERS

V5-4116

B2B Connect

Ability for a business (the peer) to be a B2B merchant of another business (the scheme owner). The two businesses have a mutual agreement, whereby they will apply promotions, and rewards to contacts registered on the scheme owner business. The agreement as such, defines the common identification method that will be used between the two businesses, to identify the contact on the (scheme owner) business, who purchased from the (peer) business.

New Feature

REWARDS CORE

V5-4082

My Approvals Issue

Deleting an automation for approvals results to (500) error message when trying to access my approvals

Bug

 

V5-4046

Promote & Join

Promote & Join' model provides the ability for businesses registered with CRM.COM to collaborate by promoting commerce pools, while others can join and award their contacts' purchases with such commerce money. Any awards provided against such pools, can be spent on the promoted business

New Feature

WALLET

V5-4045

CRM.COM Wallet Enhancements

Introduce CRM.COM Wallet (integration) across business organisations with financial and rewards support

New Feature

WALLET

V5-2916

Move Rewards from Account to Contacts

Move Rewards from Account to Contacts

Improvement

CONTACTS, ACCOUNTS

V5-2548

Wallet Allocations on Spend Issue

Wallet Allocations on Spend Issue

Bug

 

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