service_request_category_short

 service_request_category data object
NameType Description
IdStringThe ID of the retrieved service request category
nameStringThe Name of the retrieved service request category
codeStringThe Code of the retrieved service request category
descriptionStringThe Description of the retrieved service request category
parent_idString

The id of the retrieved category's parent category

Available from CRM.COM R9.0.0

classificationString

The Classification of the retrieved service request category, which can be one of the following:

INFORMATION, ADVISE, STANDARD_CHANGE, ACCESS_TO_IT_SERVICE, REQUEST_FOR_CHANGE, REPORT_INCIDENT

Deprecated from CRM.COM R18.0.0