5.6.9.0

Release CRM.COM 5.6.9.0 includes the following features, enhancements & bug fixes:

Issue key	Summary	Description	Issue Type	Components
V5-3784	Applications back-end configuration improvements	Applications configuration UI changes to remove unwanted settings and renaming of others to be more meaningful.	Improvement	APP AND PORTAL
V5-5142	Issue when sending email communications on activating a Reward Offer	Automation is configured so as to send an email communication to a specific user on activating a reward offer. User does not receive any emails.	Bug	COMMUNICATIONS
V5-5139	Ability to configure the delivery time of a communication sent over SMPP	Ability to configure the delivery time of a communication sent over SMPP	Improvement	COMMUNICATIONS
V5-5111	Account overdue amount communication tag is not replaced when commuication is sent	Communication sent to the contact does not include account overdue amount. Communication tag was not replaced.	Bug	COMMUNICATIONS
V5-4961	Issue when creating users as contacts in platform's billing business	The same person signs up various businesses in the CRM.COM platform using the same email address. On each business sign up, the user is created as a contact in the billing business, resulting in creating multiple contacts with the same email. A check could be added so if another contact with the same email address exists in billing/platform business then re-use that one (add that contact as the owner of the new business’s community)	Bug	CONTACTS
V5-5104	Transfer transaction not triggering Automation to create Achievement events	When transferring funds between wallets in the back-end, a Transfer transaction is created which in turn triggers an Automation that creates an Achievement for the owner of the community. When the transfer is triggered through a purchase event though, the Automation is not triggered since the event in this case is a Wallet sharing transfer.	Bug	CUSTOMER EVENTS
V5-5162	Issue when updating Device custom fields	When updating the custom field value from Inventory screens, the value fails to be updated despite UI showing that the update was successful.	Bug	INVENTORY
V5-5153	Issue when searching for Devices using custom fields	In Inventory, Search for a device using one of its custom fields. Search is never completed UI issue when trying to view the available actions per device. Not all of them are visible Provide the ability to view additional information for a device through an expanded section	Bug	INVENTORY
V5-5143	Unhandled error when viewing an Order	Unhandled error thrown when navigating to an Order’s detail screen. Issue is caused because the Order does not have any items.	Bug	ORDERS
V5-5122	Order Catalogue category code to be considered when searching for categories	When listing the categories of an Order Catalogue, the Web API’s search value only considers the category’s name (which might not be unique across all categories and sub-categories). Include the order catalogue category’s code in the Web API’s “search_value” as well. Enhancement facilitates search using codes of the category but is still using the “like” operator.	Improvement	ORDERS
V5-5115	Users Data Records access & Teams issues	Edit a User’s information and remove the Team assigned to them. Update User process triggered from the UI removes the Team but eventually the Team is not removed (next GET api includes the team). User who is also an Owner, tries to access a Service Request assigned to a user. Unhandled error is thrown. Investigate why the error was caused e.g. due to restricted access? If yes, then change the UI/UX so as to clearly show that the user does not have access to the entity.	Bug	SECURITY AND USERS
V5-5170	Wrong currency displayed in Service Request charges	Base currency of the business shown in Service request charges, unit price field.	Bug	SERVICE REQUESTS
V5-5141	Event-based charges invoiced while services are in trial	Event-based charges are invoiced in advance (due to billing run performed a number of days prior the billing day) and despite the fact that the service that triggered them is still in trial. Event-based charges must never be billed if their related service is in trial.	Bug	SUBSCRIPTIONS
V5-5120	SaaS Plans management issues	1) UI a) When business owner adds a new service, include subscription id in the service recommendation b) when changing the bundle i) Call service recommendation Web API, not get product components ii) make sure that mandatory products cannot be removed,optional add-ons can be added/removed iii) sort them based on components sorting c) Remove the ability to change the quantity of the components. Just show it in the list services as hard-corded, remove when ordering a plan, when changing the bundle 2) Back-end a) Service recommendation to return components of a bundle sorted based on their priority (priority set when setting up the flexing product’s composition) b) In billing business i) Change the bundle and set its quantity to 1500. Once qty change on the bundle it should also be updated in all of its components. ii) Issue 1: qty not updated on the bundle iii) Issue 2: change the service, change only the qty and save, then something goes wrong with the components. components are not affected in this case. - check if this is ui or not c) In singed up business i) all addons have tiered/stairstep prices ii) as the qty of the bundle increases, then the business owner goes into My subscriptions and in list services (addons) they can see the correct price where correct price means that the correct tiered range price is shown, not the first tier’s price. Preview bill also returns correct pricing.	Bug	SUBSCRIPTIONS
V5-5169	Activity, Lead, Service Request is not accessible in Activity feed	The entities are read only	Bug	CONTACTS
V5-5164	Thank You Gift reward offer not applying award restrictions correctly	The Thank You Gift offer is not applied correctly when the configuration is that a contact can only be awarded once	Bug	REWARD OFFERS
V5-5152	Provisioning settings on product issue	A provider must be configured only once per product	Bug	PRODUCT CATALOGUE
V5-5151	Service recommendation issue for no billing subscriptions	Service recommendation issue for no billing subscriptions	Bug	SUBSCRIPTIONS
V5-5138	Wrong issued date on financial events	Check credit note, invoice, payment, payout, refund	Bug
V5-5132	Communication Fixes	SMS complete communication check	Bug	COMMUNICATIONS
V5-5131	Test sms integration does not act as in real scenario	When sending sms test, the 0 preceding the phone number must be ignored	Bug	COMMUNICATIONS
V5-5091	Issue with unblock Wallet Funds on purchase with 0 spend amount	Issue with unblock Wallet Funds on purchase with 0 spend amount, its not unblocking the amounts	Bug	WALLET