Getting Started

The Point of Sale (POS) integration guide includes extensive and reference materials to aid POS owners for integrating any POS system with CRM.COM Rewards platform

Additional Documentation

Visit CRM.COM Manual in order to find more information related to the areas / concepts mentioned in above scenarios

ModuleDescriptionManuals' Link
Rewards ParticipantManage the customers who have signed up for Rewards or have been automatically selected to participateManaging Rewards Participants
Rewards Offers

Reward Offers are used to

  • Define a financial amount to be awarded to Rewards Participants, based on their actions
  • Define the conditions for an Award to be given
  • Define the conditions that should be met for the awarded amount to be spent
Managing Rewards Offers
Purchase Customer EventsEvents linked with the purchase of goodsPurchase Customer Event
Spend Request Customer EventsEvents linked with the spending of awarded amountSpend Request Customer Event
Access TokensAccess Tokens are used to identify and authenticate customersManaging Access Tokens
ProductsProducts are goods that used by business transactions in the SystemManaging Products