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Modifying Prepaid Billing Runs

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Find out how to modify an existing Prepaid Billing Run

CRM.COM Software allows you to modify an existing Prepaid Billing Run through Prepaid Billing Run Module. 

You can only modify a Billing Run if its in Life Cycle State is still Draft

The only update that can be done to Billing Runs with any other state apart from Completed or Completer with errors, is to execute them and bring them to a different stage. Visit Creating and Executing a Billing Run to see how you can execute already created Billing Runs. 

Follow the steps below in order to modify an existing Billing Run with Life Cycle State set to Draft

  1. Login using your username and password
  2. Click on Billing, which is part of the Navigation Menu, located at the left side of the screen
  3. Click on the Billing Run Management > Prepaid Billing Run
    The Billing Run summary screen is displayed
  4. Use the Criteria section to search for the Billing Run you would like to update 
    For a description of the fields go to Viewing a Billing Run
    screenshot
  5. Once retrieved click on the Billing Run Number
    The Billing Run Detail page is displayed 
  6. Go to the Main Information Section
    1. Life cycle state:The default state should be set to Draft and will be Read Only
      1. Draft: The billing run was not executed yet
    2. Bill as of date: You can change the date that Prepaid Billing run should be performed as. 
      The bill as of date takes a default value based on the bill as of day setting specified in Prepaid Billing run definitions. This may be updated.
    3. Transaction date: You can change the date that will be used as the financial transaction date. 
      The Default value is set based on Prepaid Billing definitions, although it can be modified by users
    4. Scheduling settings:
      1. Recurring: Check or uncheck the box if the Prepaid Billing run is to be executed recurringly or once off
        In the case of recurring Prepaid Billing runs, the recurrence is inherited from the Prepaid Billing run definitions (and is visible to the user)
        screenshot
  7. Go to Consider Billing Term Schemes Section
    1. Place a check in the boxes of the Billing Term Schemes that you would like to include
      Leave blank to include all 
      screenshot
  8. Go to Consider Accounts Receivable Classifications Section
    1. Place a check in the boxes of the Accounts Receivable Classifications that you would like to include
      Leave blank to include all 
      screenshot 
  9. Go to Filters Section
    1. Click on Add and select between
      1. Subscription
      2. Account receivable
      3. Owned by Group
      A Search Modal window will appear
    2. Search for the records that you would like to add
    3. Select the records by placing a check in the box located on the left hand side of the Item Number
      Search Accounts Receivable Modal
      Search Subscriptions Modal


      Search Groups Modal
    4. Click on Select located on the Right hand side window
      The records selected will be added
      screenshot
  10. Once completed, from the Top Menu click on Save
    The Billing Run parameters are updated accordingly 

Find out how to delete an existing Prepaid Billing Run

CRM.COM Software does not allow you to delete an existing Prepaid Billing Run. If once created you do not want to proceed then the Execution process can be skipped or if the Billing Run is still in Draft Life Cycle State it can be modified as described above.
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